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- LifestyleBusiness Insider•2 days ago
A Zappos employee recently had a customer-service call that lasted 10 hours, 43 minutes, breaking an internal record at the Amazon-owned online retailer. On June 11, in Zappos' Las Vegas headquarters, Steven Weinstein answered a call from a customer who needed some help with an order of a few items. "It was excellent — the connection was amazing, and even though I never spoke to this customer before in my life I felt like I knew her for 15 or 20 years," Weinstein told Business Insider in an email.
- BusinessInvestopedia•14 hours ago
Most banks offer both money market accounts and savings accounts for depositors, although money market accounts are less universal. At first glance, these two accounts are remarkably similar – both are interest-paying, both have some liquidity limits and both are protected by the Federal Deposit Insurance Corporation (FDIC). Financial institutions are very limited in what they can do with funds that are placed into a savings account, but they do have a little more flexibility when it comes to money market accounts.