New York Times earlier this week, the trend is being driven by a combination of desperate retailers vowing to match any competing price and consumers toting smartphones running bargain-hunting apps. As the haggling meme spreads the descriptions are becoming more militant. Shoppers are “armed” for a pitched battle against merchants “defending” their price integrity.
While the mood in malls is certainly confrontational, the term haggling is being used incorrectly. Haggling is when a buyer and seller engage in a vigorous back and forth until they either reach an agreement or part ways. What’s happening in the malls this year is customers verbally abusing powerless hourly workers until they either get their way or the store manager kicks them out. Even as the press celebrates efforts to secure higher wages for entry level workers, shoppers are