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The Rise of Mobile Banking: Will Cash Become Obsolete?

If you like carrying cash and sorting through a wad of bills to find the correct change, you're not only a merchant's nightmare, but you could soon be the one being asked to wait while a clerk runs off to make change.

And it's not just cash that's coming under fire, credit and debit cards are too. Industry research shows that the average "plastic" transaction takes close to one minute to process, whereas through mobile payments, you can pay and be on your way in less than 12 seconds.

Consumers also increasingly like the speed and convenience of so-called "contactless payment," says David Hoffman, partner with PwC Financial Services. Hoffman says last year consumers spent over $2 Trillion on small money purchases of under $25.  He predicts that 10% of such transactions will go mobile in the next two to three years, while the percentage of cash purchases declines, but not into outright extinction.

Like any technological leap, there are hurdles, such as reaching agreement over which is the best way to pay, and then getting merchants and consumers to agree. Currently, there are at least two major factions that have emerged in this battle for your bucks.

First there are traditional credit card issuers and processors, such as Visa (V) and Mastercard (MA) which are now working in the U.S. to replace magnetic strips with computer chips, a system that has been up and running in Europe for years already.

Another major push is being made by mobile device makers and e-commerce companies who can combine features like mapping and search and coupons with the convenience of wallet-free payments, using a technology known as near field communications or NFC. This allows you to wave your phone over a special reader to make your payment. PayPal and Home Depot (HD) are testing and expanding their use of the technology now.

No matter what technology is used, security is a major issue, but experts say it is also a selling point as the newer gadgets offer the latest systems to foil would-be crooks.

And then there's cost. After proposed debit card fees by banks were dropped after being met with huge resistance from consumers last summer, there's clearly a new found awareness over the expenses involved in collecting and processing money.

"In the end, the consumer pays for it," says Hoffman. "It's really just a question whether it's explicit or implicit." Of course, as Hoffman points out, the costs are better received by the public when they are built in, rather than tacked on.

Do you think cash will soon be obsolete? Let us know your thoughts in the comment section below or visit us on Facebook.

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  • hersbar  •  3 months ago
    1st we were told that debit transactions were the wave of the future for paying for merchandise and paying bills. And it would be cheaper for banks to process transactions. So the banks laid off all the people who use to process checks and statements. And then they eventually wanted to charge us for debit card transactions.
    Now they would like to use the European technology and replace magnetic strips with computer chips because the technology is faster and cheaper.
    So now how long do you think it will be before they attempt to convince us that the only way to perform a safe, quick, and cheap transaction will be to place a fu....ng computer chip inside your forehead or hand.
    • Magron 3 months ago
      what are you so worried about? it has to happen. god's will. you think you should fight him on this? LOL talk about hubris
    • Aaron 3 months ago
      So because it is prophesised in Revelations, we should welcome it? Should we not fight evil at every opportunity? All it take for for evil to triumph is for good men to do nothing. Only cowards use God's will as an excuse for their impotence.
    • Magron 3 months ago
      LOL aaron that parses as complete gibberish.
  • Chanzig Suina  •  Doylestown, Pennsylvania  •  3 months ago
    666
    • THE WATCHER 3 months ago
      KIng James Version Revelations chapter 13 versus 26 through 18. This is where we are heading
    • david f 3 months ago
      #$%$
    • ROJO 3 months ago
      Good to see some real true comment about the cashless society. It was written over 2000 years ago.....
  • Ea  •  3 months ago
    10 To 15 years cash will be obsolete! That doesn't mean it will disappear, just that 90% of all transactions will be electronic.
    And talk about everybody knowing your business. Uncle Sam will have every transaction you do on record.
    • JoeBagaDoughnuts 3 months ago
      bitCoins
    • EJ 3 months ago
      I don't care if the US Government sees what I buy. Why you ask, because I don't condone or participate in illegal activity. The people on here talking about Big Brother and knowing everyone's business are probably the ones who conduct illegal activity and have something to worry about. If you use a debit/credit card today guess what, IT IS TRACKED, Money can be stolen and cannot be retrieved, if a Debit/Credit transaction that was not made by you is disputed and found to not have been conducted by you, it is returned to your account. Seriously people, think before you type. This is not the end of the world unless you are doing illegal activity and in this case, the government will finally lock up your criminal a##.
    • Sheila 3 months ago
      cameras in the sky,on every lightpole, now take the cash away and keep track of every financial transaction.....O.M.G.! What,s next?
  • Nobama 2012  •  Naperville, Illinois  •  3 months ago
    As long as banks trying to stick it to us with fees, I'll stick with cash.
    • Retired at 29 3 months ago
      Ah, pretty soon the banks will start conspiring with the retailers and impose a 'cash convenience' fee.
    • Observero0 3 months ago
      And as long as the IRS charges for filing electronically because of income level, I'll be filing with paper.
    • Observero0 3 months ago
      That's the beauty of the internet, Retired At 29. If banks & retailers start doing that, we customers can take to the internet & boycott their sorry behinds PDQ. That'll impress their shareholders.
  • Marvin  •  Tampa, Florida  •  3 months ago
    #$%$ off the greedy banksters: use cash. They hate that.
  • David  •  3 months ago
    No cell phone here, so not likely.
    • John Galt 3 months ago
      This is to force you to get one and more importantly to pay for one EVERY MONTH!
    • looking for reason 3 months ago
      Amen david.
    • Scott 3 months ago
      Wait till it is MANDATED that you have one.
  • The Guffaw Conspiracy  •  3 months ago
    Cash will always be in demand. What else would you buy pot with... beer?
  • itiswhatitis  •  3 months ago
    Brzezinski wrote about “the gradual appearance of a more controlled and directed society,” in the “technetronic revolution;” explaining:

    Such a society would be dominated by an elite whose claim to political power would rest on allegedly superior scientific know-how. Unhindered by the restraints of traditional liberal values, this elite would not hesitate to achieve its political ends by using the latest modern techniques for influencing public behavior and keeping society under close surveillance and control. Under such circumstances, the scientific and technological momentum of the country would not be reversed but would actually feed on the situation it exploits.

    “Persisting social crisis, the emergence of a charismatic personality, and the exploitation of mass media to obtain public confidence would be the steppingstones in the piecemeal transformation of the United States into a highly controlled society.” Elaborating, Brzezinski writes, “The traditionally democratic American society could, because of its fascination with technical efficiency, become an extremely controlled society, and its humane and individualistic qualities would thereby be lost.”
  • Roger  •  3 months ago
    It certainly appears our government wants a cashless society. What better way to keep us minions undercontrol. Seriously people, Washington Dc is so addicted to spending that it bothers your favorite politician that the neighborhood teenager is mowing yards and not paying his fair share.
  • MDP  •  Sacramento, California  •  3 months ago
    physical private cash for all times...
  • ruddituttudy  •  Indianapolis, Indiana  •  3 months ago
    With identity thefts, and loss of privacy to businesses and government agencies; do we really want electronic money. Seems to me that one hacker could take one from a comfortable life to poverty with a keystroke! I want mine$$$ in my pocket. next to my gun!
  • normie  •  Houston, Texas  •  3 months ago
    When people pay with credit card, they become powerless. It just handing your money to the banksters. It's all manipulation by the government and the banksters. People (consumers) are mistaken. We think we have money when we can pay for big purchases with credit cards instead of cash. We are all lured into this vicious cycle of paying with credit cards. That is why we are in this economic mess......
  • soylent bob  •  3 months ago
    have you ever tried to buy gas for your vehicle and seen a sign saying cash only because the phone line is down or their system is down or whatever. when this happens i can still buy gas.
  • Joshua  •  3 months ago
    The growth of technology in itself is not entirely bad. Nowadays, a trader could research the price of his stock and buy/sell in 2 seconds. However, we face the real Orwellian danger of manipulation and control. Fortunately, today's society is extremely self conscious about privacy. However, the danger is still growing today.
  • Marc  •  3 months ago
    Cash always gets you better deals. Green is good.
  • Douglas  •  3 months ago
    I will never use a contactless form of of payment.

    These are things that can be read and accessed by use of RFID type readers, so you don't even have to take it out of your pocket.

    No thanks...there are enough ways for people to rip me off if they physically get a hold of my credit card, I don't need somebody making an app or using an RFID reader in their pocket to ping my account information and steal money from me.

    These contactless payment methods may speed up checkout, but really... how long does it take to swipe a credit card, and hit "ok" and maybe sign?

    If you aren't an idiot waiting until they finish ringing you up to begin digging your card out of your wallet / or purse... that always takes longer than the actual swiping of the card.
  • steve  •  3 months ago
    Big Brother government will continue to try to make the public use only electronics to to do their banking in order to track EVERYTHING you do financially. The government hates cash transactions because they can't track/control such transactions.
  • kay  •  Millington, Tennessee  •  3 months ago
    No way am I paying that way. NO WAY!
  • Jerry P  •  3 months ago
    Not only that, if they can eliminate cash. you have the control of your money only to the point they wish you to have it. Freezing and confiscating your wealth at the whim of some bureaucrat for some implied or imagined offense becomes a very real threat used to keep you in line or punish you for anything the statists wish.
  • reality fan  •  Richmond, Virginia  •  3 months ago
    I am cash....I never use debit, even though I have one. I use credit card, (only 1) and pay it at the end of the month. To much fraud out there. Cash is King

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