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    Public Outrage Prompts Bank of America, Wells and Chase to Rethink Debit Fees

    As one Occupy Wall Street protester so eloquently wrote on a sign recently: "I bailed out the banks and all I got was a $5 debit card fee."

    Well, thanks to protests of millions of other Americans, that $5 fee for debit card purchases may never see the light of day. Having felt the wrath of consumers and politicians alike, Wells Fargo and JPMorgan Chase have decided to drop the charge. And, now add Suntrust to the list of banks revoking the monthly fee.

    Bank of America, the first bank to announce the charge and the one that suffered the biggest backlash, is also amending its policy to exempt many customers from the $5 monthly fee. Customers who hold Bank of America credit cards, use directly deposit or hold a minimum balance will not be charged under a new plan.

    As Aaron Task and Henry Blodget discuss in the accompanying clip, this is obviously good news for already cash-strapped consumers. After bailing out the "too big to fail" banks, consumers have not been rewarded with much in the last three years; to then have banks slap higher fees added insult to injury and was simply too much to bare for many Americans.

    This exercise is a good sign for capitalism. The banks took an idea to market, the market rejected it and now the fees are going away. That's how an efficient, capitalist economy is supposed to work.

    What is arguably most disconcerting about the incident is the political influence President Obama, Vice President Biden and Sen. Dick Durbin tried to wield. "Vote with your feet. Get the heck out of that bank," Sen. Durbin declared on the floor of the U.S. Senate last month.(See: Under Pressure: Big Banks Slammed by Obama, Durbin)

    Having Washington dictate policy more than they already do is not what makes for an efficient, capitalist economy.

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    175 comments

    • John J.  •  6 months ago
      I took all my money out of WF and put it in local credit union.
      • bill bailey 6 months ago
        Credit union member for 30 years. I have saved thousands versus bank fees.
      • Moluscan 6 months ago
        Amen
    • ShawnC  •  6 months ago
      I don't get it...how is it disconcerting that obama, biden and durbin are telling people to leave a bank if they are unsatisfied with its policy changes? They are actually agreeing with and encouraging the article's premise that an efficient capitalist economy is dictated by popular demand rather than by regulations imposed by Washington.
      • Kevin 6 months ago
        Exactly. What is the author thinking? It's just like the celebrity mopes who complain that their right to free speech is being denied them because they've been dumped by their corporate sponsors for something stupid they've said. The corporate sponsor has a right to dump a mouthpiece that no longer serves its purpose. Why can't a politician can advise consumers to take their business elsewhere - where is the regulatory/policy burden in that?
      • Jim 6 months ago
        totally agree. the author of this article is out to lunch on this point. punditry disguised as journalism = irresponsible "journalism" at best
      • Phantasy 6 months ago
        BOYCOTT Bank of America, Chase, Wells Fargo, Citibank.

        Show them you aren't just a victim waiting to happen. Ask your family and friends to support you and others like you by LEAVING these too-big-to-fail criminal enterprises.
    • melanie  •  6 months ago
      everyone needs to leave these big banks. if they can take our bailout money and then turn around and try to stick us with a debit fee, then we can take our own hard earned money away from them and put it elsewhere. we don't need these big banks anymore! they aren't serving the american people like they should!
      • Stan 6 months ago
        My wife and I both dumped BoA and are glad to do it. Wish there was a way to give them a kick on the way out the door.
      • Charles 6 months ago
        Choosing to do business with a bank is no different than choosing your favorite pizza place. If you are not satisfied with the service then move. It is that easy.
      • Rodney 6 months ago
        Charles in Kansas and New York I heard those banks had ppl arrested for doing what you suggest.
    • Jl  •  6 months ago
      BOA is laying off 30,000 people as a result of stupid acquisitions like COUNTRYWIDE. they don't care about employees or customers. credit unions do it all for free and we don't have to bail them out.

      MOVE YOUR MONEY. NEVER, NEVER PAY ANYONE TO KEEP YOUR MONEY!!
      • CoolShorty098 6 months ago
        people, start by not owing money to banks, you are fueling the beast.
      • Charles 6 months ago
        Another comment by an uninformed consumer.
      • Anonymous 6 months ago
        B of A was strongly encouraged to acquire Countrywide by GW Bush and his cronies, who were trying to prevent a total collapse of our financial system. Yes, it turns out to have been a terrible business decision by B of A. Countrywide had far more deadbeat customers and worthless mortgages than was realized. B of A paid way too much for Countrywide, lost their shirt on the deal, and now 30,000 employees suffer the consequences. That's the way capitalism works -- good investments make money and lead to job growth, bad investments lead to financial losses and layoffs.
    • Mel  •  6 months ago
      Let the bank execs pay the fees out of the salaries and bonuses.
    • Ghaa  •  6 months ago
      "...That's how an efficient, capitalist economy is supposed to work..."

      nope. in an efficient capitalist economy the banks that screwed themselved by taking too much risk would be dead and buried years ago- not rewarded with bailout money to ensure Christmas bonuses got paid.
    • Martin  •  6 months ago
      Is it too much to ask why someone (Henry Blodget) who has been permanently banned from the securities industry by the SEC is on this site giving advice? What's next on Yahoot? Stock tips from Bernie Madoff?
    • GordonGecko  •  6 months ago
      join a credit union but, like the S&Ls before them, banks will probably destroy the CUs too. Wall St. hates competition. Frankly, I'm surprised Americans put up with having 401Ks as their only way to create a tax preferred retirement vehicle. Talk about a monopoly!
      • Charles 6 months ago
        You are correct that the CUs will end up as the S&L industry did. Because, congress gave S&Ls the ability to act like banks without requiring S&L's to maintain even half the capital requirements of banks. The S&L's started making commercial real estate deals until they ran out of depositor funds then leveraged to make more deals. They were so heavily invested in real estate when the market crashed they didn't have nearly enough capital to weather the losses. Now the CU's are lobbying to increase the level of commercial business they can book. This under the guise of making more small business loans. Think people, do you want your CU making risky loans to businesses that the banks will not take the risk on? The NCUA is not solvent enough to cover the losses that will come about.
      • Moluscan 6 months ago
        I asked for a statement from my CU about their balance sheet and whether they had made real estate loans. Glad to say all was well based on their reply and numbers. This may NOT be the case for all CUs though. Demand answers face to face with the manager. Depositors are shareholders.
    • only read what I'm in ...  •  6 months ago
      Already in the process of moving my money out of B of A, but not because of the debit fees - because of their #$%$ poor service and "I don't give a crapp about you" attitude. I will NEVER do business with them again.
    • Kanuk  •  6 months ago
      leeches!
    • Mad Teacher  •  6 months ago
      Now if we could only vote with our feet about what this government is doing.
    • Kimberly  •  6 months ago
      My money is gone from WF! Went local.
    • Ronnie  •  6 months ago
      Who ever wrote this piece is an A Hole. Sometimes Washington does good things and this is one of those times. You people do not get it. The banks today are not banks but moneymakers. Banks of yesteryear would take your money in savings, give you a reasonable interest rate and loan out the money to other folks at a reasonable rate. These investment banks are only out to get as much of your money as possible without paying a fair return and then try to #$%$ with excessive fees so that they can give the "Screwers" a big fat bonus!!
    • The_Mick  •  6 months ago
      The banks could care less about "public outrage" as long as they coordinate their actions like an illegal cartel. But when depositors have the option to flee to Credit Unions, etc. -and DO IT- that's is when the banks respond. I'll bet my many posts about the advantages of Credit Unions over the past year have cost my old bank a million in deposits after I left them when their last nickel-and-diming, charging me for checks, drove me away. How much did my checks cost you M&T?
    • jerry  •  6 months ago
      Gorenstein has it wrong. The politicians he criticizes were advocating a capitalistic "vote with your feet" response and not advocating government regulation to correct the banks obscene efforts to gougetheir coustomers again
    • Saltygirl  •  6 months ago
      I love how they are leaving the fee in place for the people who can least afford it.
    • mudslideslim  •  6 months ago
      Use Credit Unions before big-banks get congress to outlaw them!
    • George  •  6 months ago
      I closed my accounts with Chase. They don't obey consumer protection laws.
    • brenda  •  6 months ago
      The fees might have been within their "rights", but that doesn't necessarily mean that it IS right.

      These fools need to relearn the concept that it's THE CUSTOMER who is always RIGHT.
    • Interesting times  •  6 months ago
      If they think the $5 debit card fees outraged consumers, just wait till the consumers figure out how much they're involved in EU debt and on the hook for the subprime mortgage fiasco... Try 15x the US's National Debt is what the top 5 banks are on the hook for.

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