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Contrary Indicator

Why Higher Bank Fees Could be Good News

Banking, an industry that has imposed steep costs on the American economy, is about to get even more expensive. Bank of America, the nation's largest bank, says it is going to levy a $5 per monthly fee on its debit card customers. The New York Times reports that Bank of America isn't alone. "Wells Fargo and Chase are testing $3 monthly debit card fees. Regions Financial based in Birmingham, Ala., plans to start charging a $4 fee next month." Other institutions, like TD Bank, are tacking on fees for ATM use outside their network. Free checking could be a thing of the past.

As the banks stick it to customers, they're blaming it on regulations that have sapped reliable streams of revenue. The Dodd-Frank financial reform law says banks can only charge businesses 21 cents to process debit-card transactions, compared with an average of about 44 cents pre-reform. According to Javelin Strategy and Research, that could cost banks about $6.6 billion in annual revenue. Meanwhile, as the Times notes, new restrictions on overdraft fees are already costing banks about $5.6 billion per year. In effect, regulatory changes are pushing banks to change their business model.

But these fees really have more to do with banks' really poor decisions in 2005 and 2006 than with Congressional decisions in 2009. Companies routinely get hit with higher costs, by the market or by regulation. They don't always pass them on to consumers in transparent ways. Sometimes they eat the higher costs, or offset them with efficiencies or expense reductions elsewhere. Healthy, smart companies can frequently figure out ways to cope without loudly annoying their customers.

But banks aren't particularly healthy or smart, especially Bank of America. Check out this two-year chart of its stock. Three years after the Lehman Brothers crash, Bank of America has yet to put its credit and mortgage woes behind it. It is laying off 30,000 employees, cutting expenses across the board, and needs to shore up its capital to make up for massive losses in its mortgage business. If not for the toxic legacy of Countrywide Financial, which Bank of America acquired in 2008, it might not be imposing a fee at all. Or maybe the fee would only be two or three dollars a month instead of five. Yes, the regulations impose some easily quantifiable costs on banks, which they are now passing on to consumers. But what has been the cost to shareholders, consumers and taxpayers of the banks' reckless and stupid business decisions?

In some ways, the imposition of fees is a positive development. The concept of charging customers for a service is actually a more sustainable and intelligent way for banks to do business. In the boom years, banks took deposits, borrowed lots more in the capital markets, and then lent that money recklessly to homebuyers, companies, hedge funds and other banks. No questions asked. The truly huge banks like Bank of America and Citi used a chunk of their assets to start internal hedge funds and proprietary trading operations. During the housing-and-credit bubble, all this activity spun nice profits. And that meant banks could give away services like checking and ATM use.

But in 2008 and 2009, all those profits turned into losses — for shareholders and for taxpayers. And it has become that the nation needs a much more boring banking system. We need banks that deliver services to customers, not ones that manufacture, sell, distribute and trade debt for its own sake. Banks are useful when they provide credit to consumers and businesses who need it, and when they facilitate savings, payments, and the secure movement and storage of money. The core operation of a bank in the 21st century is really more like a logistics business -- like UPS or American Express. And logistics companies routinely charge customers to use their infrastructure. It costs money for Bank of America to maintain its offices, branches, ATM networks, and telephone support operation. Charging for basic services is a more respectable — and less dangerous — business model than giving away basic services and trying to make up for it by gambling in the capital markets.

Finally, big banks' efforts to make banking more expensive might provide an opportunity for smaller, better-managed credit unions and community banks — you know, the guys who didn't blow up and require government support — to get a leg up on their much larger competitors. Local banks could never compete with Bank of America or Chase on convenience, or scale. So long as the behemoths were offering free checking and ATM use, the small banks couldn't compete on price, either. But the imposition of fees offers banks an opportunity to differentiate themselves. (USAA, for example, announced that it won't start monthly fees for debit card use.) For years, the free services large banks have been providing have acted as something of a trap. Once you've got your life set up in a particular bank account — with direct deposit and automatic bill payment -- it's a big pain to switch. It's possible that these moves to charge people more money to spend money might push some people to move their money.

Daniel Gross is economics editor at Yahoo! Finance.

Email him at grossdaniel11@yahoo.com; follow him on Twitter @grossdm.

His most recent book is Dumb Money: How Our Greatest Financial Minds Bankrupted the Nation.

 

898 comments

  • Rick  •  6 months ago
    Credit Unions forever, banks never.
    Joined my first CU in 1969, have never used a bank since
  • rosep  •  6 months ago
    My bank PNC has changed so many times. Now they me to put everything is their bank,
    which is not a good idea. Every times I take out a check like to purchase something
    large like a big item, such as a stove, they want to charge me $10 to make out a certified check. Took some funds and placed them in Credit Union. Noticed that many new PNC
    banks are being put up, in Chgo, & Surb., but the people working are mostly part timers.
  • chinyere  •  7 months ago
    That will be the best for the customers. no more swiping
  • Missing Link  •  7 months ago
    Banks are not the friend of anyone. A bank is a business institution who's sole purpose is to make money for it's investors. And the investors don't care how it makes money for them. If they could charge you every time drove by, believe me they would.
  • richard  •  7 months ago
    I worked for Bank of America for almost thirty years. What was really sad to me was to see a great institution, lose it purpose and drive and become a casino instead. The Bank has no clue as to want it is doing. Overpaying for worthless companies like Countrywide and Merill Lynch, come on 50 Billion. Yekes. What about being prudent lenders. No way that's for chumps. At the same time it was handing billions of dollars over to wall street investors, regular hard working americans couldn't get a loan from them. How is that for a business model. Of course they knew no matter what the government said, they would bail out Big Money Center Banks because in fact they are too big to fail. But who will bail out their customers, employees, retirees, vendors and the communities they serve for their reckless waging. The politicians I don't think so? They are the same ones that called for a decrease in oversight so that the Bank could persue it's reckless behavior. I wonder what they will think up next. I got it let's sock to small depositors and businesses that have no defense except to absorb these insane fees. As for the author's idea about them moving their deposits to better managed companies. Let's take a look at that notion.

    Did you know that just because the Bank didn't charge for it's the services at the time didn't mean that they weren't thinking about it in the future. They were growing their deposit bases by luring customers with those "free services". You see like any good business they were willing to forego a little profit now to make a bigger more sustainable profit later. Well the fruits of their labor are paying off in places like California they have a near monopoly or rather they have a trust. Between Wells Fargo and Bank of America they hold over half of the deposits in the state. Good luck finding an ATM or a merchant or branch office other than theirs, if you live in a big city . As we all know for a small business time is money. Banking for them is not a convenince it's a necessity and in the Big Money Center like Los Angeles and San Francisco they don't really have a choice ot moving their deposits. Once again the politicians have struck it to us. They got us by deregulating banks so that they could become casinos and then they got us again by letting them become trusts. I wonder what they have in store for us next. Stay tuned it is just getting interesting.
  • billc  •  7 months ago
    Daniel, your analysis is wrong. This is simply another act of greed on the part of bankers.
    Look, banks are supposed to work on the premise that we deposit money with them (ie, we "loan" them our money) which they are free to use in profitable schemes. In return, they're supposed to "reward" us by paying us back a little extra money--the interest on our accounts.

    That has totally broken down in the past few years. The banks now CHARGE customers for "banking with them". Not only are they getting their hands on our money, but they are charging *us* to use our money! The interest rates on our accounts are pitifully low, which means the banks don't even have to pay us anything for squandering our cash. And god forbid if you take out a loan or any sort of credit with a bank--suddenly, they're allowed to add a large percentage on top of the interest rate so they can make more money.

    Greed greed greed. I hope the protesters burn down Wall Street and all the investment banks.
  • Eva Fernandez  •  7 months ago
    the reality is better to use cash we can control our money better and we don't have over charge in the bank of 35.00 Debit card or Credit card we always get in trouble because is easy to over spend that we in trouble in credit cards
  • Saint Preferred  •  7 months ago
    I pay no fees at Wells. No account minimum, don't have to use bill pay, don't require a saving account, no monthly debit card fee, no required credit card link, no link to any mtg. payment. Nothing. What's the big deal?
  • glenn  •  7 months ago
    Good news, O yes, and Mussolini made the trains run on time!
    • Vince 7 months ago
      WHAT DOES THIS HAVE TO DO WITH MUSSOLINI, HE ONLY HAD BICYCLES.
  • ErichO  •  7 months ago
    If you have to stick with the B of A, just go the ATM once a week and get your spending money out in cash. Pay your bill with e check and you won't get the charge.
  • creephhi  •  7 months ago
    Why bank with a big bank??? If they charge fees just move to a smaller bank who actually cares about your business??? Simple as that.
    • Stephen 7 months ago
      Lol that's what I did. I don't know what the big fuss is about either. Though to be perfectly frank, the banks brought all this negative publicity on themselves. If they hadn't blown up or received TARP funds, they wouldn't be on the firing line for new regulation.

      "Live by the sword..."
  • Alarik  •  7 months ago
    I agree with many of the commenters. It might be a good idea because people will see the big banks for what they are - greeedy, innefficient #$%$ People - take some control and move your money out of BofA, Wells Fargo, Cit and take it to a local bank or credit union.
  • NYY  •  7 months ago
    I shouldn't have to pay to get my money, period.
    • Rick 7 months ago
      Use cash, you don't
    • William D 7 months ago
      If you use a back, you should have to pay for that convenience
    • Charles 7 months ago
      So who should pay for the ATMs, the tellers who cash you checks, the technology that let's you pay for your stuff where every youhappen to be?
  • Greg  •  7 months ago
    Go to a credit union. Quit getting ripped off.
  • John  •  7 months ago
    Close your BankofA accounts and move them to a consumer friendly bank or a credit union.
  • James  •  7 months ago
    I'm glad I stopped banking with Wells Fargo a few years ago and switched to local credit unions. Never looked back. The argument that big banks are more convenient than smaller banks or credit unions isn't even remotely true. They offer the exact same services, for free, typically have multiple branches and often offer higher interest rates. There is NOTHING better about big banks.
  • the Brat  •  7 months ago
    Gee! Does this mean we will return to the concept of basic banking where they receive deposits, lend money, and actually operate within a business model that worked for many, many decades in this country?

    B of A, etc. are still operating on yesterday's business model in today's marketplace. Under these new rules, whether or not B of A, or any bank survives is a matter to be decided first by their honesty, and then by their customers. Customers are the key to success. Screw them enough, and they will leave.

    It is the way business operates. And, banks are nothing more than businesses. They buy and sell money. Your money. They forgot that part of the equation. In the short term, things will likely be fluid, but eventually, things will settle out. Then, customers should be able to comparison shop for their banks just like they should be doing in every aspect of their lives. The best deal gets the customer's money.

    Sometimes, the big box stores are not as customer friendly as the little box stores.
  • DanF  •  7 months ago
    A fresh perspective is due here. A Democrat Congress and president, along with the Fed, bailed out the "too-big-to-fail" banks, etc. Then they stuck "US" with the bill. And with the so-intelligent Dodd-Frank bill, which Obama signed in July of 2010, screwed "US." The reason BofA (and others) needed a bailout, is because, among other things, government twisted their arm to bail out mortgage companies - which the govt. previously forced to make bad loans to people they knew wouldn't be able to make their mortgage payments. From the looks of things, I'd say it's time to vote in new people for Congress and the White House next election, and hopefully, they'll do something right by us for a change. Instead of creating more "train wrecks." So yes, we have our wonderful federal government to thank for all this, in the end (no pun intended, I think?). (And please, this is bipartisan - both Democrats & Republicans helped make this mess.)
  • A Yahoo! User  •  7 months ago
    Put in fee's all you want. I just move my money.
    • John 7 months ago
      Don't worry the Obama administration will find a way to put the squeeze on credit unions too. They own BofA and the rest of the big banks they are not going to let you get away with moving your money in the long run.
    • TELL ME ANOTHER LIE 7 months ago
      Banks are greedy. Did the government not give them billions to bail them out a few years ago? Would they have not gone under without the help of the money-which is the money of the American People? So this is how they pay us back. LET US TEACH BANK OF AMERICA A LESSON. CLOSE OUT THE ACOUNTS AT BANK OF AMERICA!!!
    • IfYouSeeKay 7 months ago
      @John: Did you read the article? Obama's team cut the fees by 50%. Now the banks want to zing you even more. You don't even know who is fighting for you.
  • rosep  •  7 months ago
    Put a limit on charge acct., top the amount one could get at 500, or $1000.
    I refuse to have my saving and checking at the same bank, but that is
    what they want to do with good customers. This is a conflict of interest.
    When you buy stock, what do they tell you, do not put all your eggs
    in one basket. The same applies to your money and savings.
    What would happen if the bank went under, your savings and checking
    are somewhat hostage. Who needs that? Then what if someone
    got your personl information, at that bank? Would they be able to
    clean you out of your savings, and checking?
    I just think it is better to not have everything in one place, just
    my opinion.

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About Daniel Gross

Daniel Gross joined Yahoo! Finance in the fall of 2010 as columnist, economics editor, and a co-host of The Daily Ticker. The best-selling author of six books, including Forbes Greatest Business Stories and Dumb Money: How Our Greatest Financial Minds Bankrupted the Nation, Gross has been covering politics, business, and economics for two decades. The longtime “Moneybox” columnist for Slate, he was a staff writer and columnist for Newsweek and a contributor to the “Economic View” column in the New York Times.

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