Cyrus Massoumi was on a flight when he ruptured his eardrum. It took four days to find a doctor, but the experience sparked the idea that led to the founding of ZocDoc, an online doctor search website.
Although some doubted the concept, Massoumi realized that consumers were already searching and rating restaurants online, why not doctors?
"Stay focused and just don't stop," Massoumi said on "Off the Cuff," as his advice to other entrepreneurs coping with skeptics. "A lot of people are going to tell you there is no way for it to work. If everyone believed it would work, they would all do it."
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Now, more than 2 million people use ZocDoc each month, and the company is about to open an office in Phoenix. The service provides more than just reviews. It helps people schedule an appointment with a nearby doctor or a dentist, and assists in getting paper work filled out in advance. Patients also can rate their visits, adding an extra incentive to doctors to be nice. The site is free for patients, but doctors pay a fee to list their practices.
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