Cubicle culture isn’t just dehumanizing — it might even harm a company's bottom line.
Openness and transparency have dominated the workplace for the past couple of decades, as semi-private workstations and offices with doors have been replaced by communal set-ups in which office staffers, assembly-line workers and even some executives work elbow-to-elbow. The close quarters supposedly aid collaboration, while helping cut costs and allowing managers to keep better tabs on what their employees are up to.
But it may have gone too far. New research by Harvard Business School professor Ethan Bernstein reveals that too much oversight may lead workers to behave by the book when the boss is watching, while improvising more or relying on informal techniques when unsupervised. That means the boss may have a misleading impression of how his underlings really work.
Beyond that, those improvised tactics may be more effective than the corporate way of doing things, because workers on the front linesRead More »from Why Your Boss Should Leave You Alone