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Suze Orman Money Matters

Suze Orman, Money Matters

Putting the Freeze on Identity Theft

by Suze Orman

Excellent (181 Ratings)
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Posted on Friday, December 29, 2006, 12:00AM

I realize that most of you are dreading another chilly winter, but if you live in one of the 21 states that allow its residents to freeze, consider yourself very lucky.

I'm talking about the ability to shut down access to your credit reports.

There's no magic bullet that guarantees 100 percent protection from identity thieves, but the ability to slap what's known as a credit freeze on your accounts at the three credit bureaus is the best line of defense available against one of the worst types of identity theft: someone posing as you opening new lines of credit, or getting new loans.

To Freeze or Not to Freeze

When you put a freeze on your credit reports, it shuts out new lenders and creditors from checking into your personal financial history. (The companies you already do business with retain their ability to monitor your accounts.)

A freeze gives you more protection than a fraud alert. An alert is merely a yellow light for creditors and lenders that requires them to verify your information personally with you before granting new credit or loans. A freeze goes a step further by not allowing them to look at your record at all.

Of course, freeze makes it extremely difficult, if not impossible, for you -- or anyone masquerading as you -- to get a new credit card or loan, because lenders aren't apt to grant new accounts if they can't size up your credit worthiness.

Not surprisingly, lenders jump on the fact that it freezes you out as much as it does potential thieves. Lenders want you to believe that it's a disservice to you if you don't have immediate access to new credit or loans.

One of the most common anti-freeze arguments is that someone with a freeze on their accounts can't walk into a car dealership on Sunday and get approved for a loan or lease, because the car financing folks can't run an immediate credit check.

Location Is Everything

This is ridiculous reasoning. Anyone who chooses to freeze their accounts can also unfreeze them when they need to let a lender take a look. This can happen in a matter of minutes once you contact the credit bureau -- although the rules state that it could take up to a few days.

Even if it does take a couple of days, anyone who needs to buy a car on a whim or must have a new credit card approved immediately is financially reckless. There's no reason that rational people can't unfreeze their accounts the week before they plan to start car shopping, mortgage shopping, or credit card shopping.

But what's even more ridiculous is that not every American currently has the right to protect themselves with a credit freeze. Less than half the states currently have laws that explicitly allow residents to lock up their credit reports to outsiders.

Disturbingly, a handful of states have even decided that a freeze should only be available to identity theft victims. That's right -- in five states you can't protect yourself until after you've been robbed.

Here's a breakdown of the states with freeze laws:

Freeze-friendly states:Calif., Colo., Conn., Del., Fla., Ill., Ky., La., Maine, Minn., Nev., N.H. N.J., N.Y., Okla., N.C., Pa., R.I., Utah*, Vt., Wis.
States with post-theft freeze rules:Hawaii, Kan., S.D., Texas, Wash.

* Effective September 2008

Loosening a Law

Unbelievably, the post-theft approach was actually gathering steam in Washington last year. Legislation that was making its way through Congress in 2006 would have superseded all state laws and made it national law that only identity theft victims could take advantage of a credit freeze.

The good news is that given the recent change in congressional leadership, this bill is now unlikely to pass. But the fact that it was ever in play is alarming, and completely out of synch with what consumers want.

About 95 percent of respondents to a recent Bankrate.com poll favor allowing everyone to get a credit freeze; just 3 percent think it should be available to theft victims only.

If you don't see your state in the freeze-friendly list, give your government representatives an earful -- or email full. This is a crucially important pocketbook issue that affects every consumer. There's simply no good reason why every state (or the federal government) shouldn't mandate that all citizens are able to protect their financial identity.

Take the Trouble to Freeze

If you do live in a state where you can freeze your credit reports, I recommend that you do so. It's going to take some patience -- the three credit bureaus, Equifax, Experian, and TransUnion, don't exactly roll out the red carpet to help you put on a freeze.

In fact, it's absurd how hard they're allowed to make it for you. You'll need to contact each bureau separately, and must make a written request.

Here's where to find each credit bureau's credit report freeze rules:

Farm It Out

If you've been a victim of identity theft and have the police record to prove it, your freeze is free of charge. The rules for non-victims vary by state; some offer free freezes, others levy a charge of $10 or so.

Once your freeze is in place you'll receive a personal identification number (PIN) that allows you to lift (thaw) the freeze with a phone call or by going online; the rules vary among the three credit bureaus.

Again, you may be hit with a small fee to temporarily lift your freeze. If you want to permanently remove your freeze, however, the credit bureaus are all to happy to make that change free of charge.

If all of this is too much hassle for you, but you want the peace of mind that comes with knowing you have a freeze on your reports, you might consider hiring someone to do the administrative work for you. In fact, I used TrustedID to handle all the paperwork for me.

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22 Comments

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  • Yahoo! Finance User - Wednesday, February 21, 2007, 10:48PM ET  Report Abuse

    • Overall: 3/5

    I froze mine (in California). It accomplished nothing. While it was frozen, I bought a car, and the dealer pulled my credit report without getting any kind of special OK from me. The credit bureaus just ignore it completely.

  • Yahoo! Finance User - Wednesday, February 21, 2007, 10:07PM ET  Report Abuse

    • Overall: 5/5

    In this day and age and after two bouts with identity theft this is a must read article. Good show! Keep it out there for everyone to read. It's amazing how many people think you're telling an untruth when you talk about this and almost refuse to believe it, or think "it won't happen to me"..

  • Yahoo! Finance User - Wednesday, February 21, 2007, 8:50PM ET  Report Abuse

    • Overall: 5/5

    I've had this on my account for abouy a year in California. It was a bit of a hassle to set it up (the three companies don't like you taking their business away) but the piece of mind is great. Just don't lose the PIN they give you - they'll make your life miserable to get even!

  • Yahoo! Finance User - Wednesday, February 21, 2007, 8:43PM ET  Report Abuse

    • Overall: 4/5

    As someone whose had 3 bank accounts, from a very large national bank, compromised within the last 7 days (including a newly opened replacement of one of the previously compromised accounts) -- Suzy's explanation is very helpful. Unfortunately companies, such as your bank, have some employees who profit from sharing your personal information with thieves.

  • Duke - Wednesday, February 21, 2007, 8:29PM ET  Report Abuse

    • Overall: 5/5

    Great Story... All consumers should read this story and take advantage of it..

  • Netengineer - Wednesday, February 21, 2007, 8:25PM ET  Report Abuse

    • Overall: 5/5

    Thanks so much for the information. I'm definitely going to freeze my accounts. I don't care the cost. The peace of mind is worth it. Great article. Again, thanks.

  • Discoversanibel - Wednesday, February 21, 2007, 8:05PM ET  Report Abuse

    • Overall: 3/5

    I have had a credit freeze since an identity fraud experience. Getting a car loan was no problem, took less than an hour with no problems

  • Lynn - Wednesday, February 21, 2007, 7:56PM ET  Report Abuse

    • Overall: 5/5

    This article was very informative. I live in a state where the freeze is not available. I am sorry that Alabama does not participate.

  • Chica Chickadee - Wednesday, February 21, 2007, 7:34PM ET  Report Abuse

    • Overall: 5/5

    I feel that EVERYONE should be able to freeze their credit reports FREE of charge whether or not they've been a victim of identity theft or not. As well, consumers should not be charged if they want to remove the freeze and/or put it back on (in the case of obtaining a loan & the lender needing a credit report).

  • Yahoo! Finance User - Wednesday, February 21, 2007, 7:17PM ET  Report Abuse

    • Overall: 4/5

    Great article. I called TrustedId (after all, they want to make money too!) The one thing that was discouraging was that the rep I spoke with used language intended to really scare me into not just getting their basic package, but to adding another $44.95 to include the "freeze". In addition to the $10.00 per agency, you also have to pay TrustedId $14.95. And you still have to pay to unfreeze your credit if you want to apply for credit. I still have not decided whether to do this or not, but my dislike to sales people makes me want to think about this before making a commitment.

  • DanielM - Wednesday, February 21, 2007, 7:10PM ET  Report Abuse

    • Overall: 2/5

    The information about freezing your account is good, however that will only protect you from financial fraud. This form of fraud only accounts for about 22% of identity theft. We actually have five forms of identity that can be stolen. Financial being one of them. Don't get lulled into thinking that merely freezing your account makes you immune to ID theft.

  • Yahoo! Finance User - Wednesday, February 21, 2007, 7:02PM ET  Report Abuse

    • Overall: 5/5

    We put a freeze on our reports and after 6 months wanted to apply for a credit card. That was really no problem. We were notified which agency to unfreeze. We did a temporary unfreeze for 7 days at the agency's web site by entering the pin they sent us when they put the freeze into effect. Then we called the credit card company. The representitive checked and said he could access the information. It was easy!

  • drea - Wednesday, February 21, 2007, 6:56PM ET  Report Abuse

    • Overall: 5/5

    I have been a victim of identity fraud and it was done by a friend who moved to Arizona from Atlanta and used my information in that state..I guess she thought I would not find out...after many years of trying to stop this person from using my information..to no avail....lots of red tape and road blocks.. I think all this information is great.. however I am at a loss as to my next option as I live in a state that has no such laws that enable me to freeze my information etc..

  • Yahoo! Finance User - Wednesday, February 21, 2007, 3:39PM ET  Report Abuse

    • Overall: 4/5

    GREAT INFO. I did not realize it was possible to freeze my credit info with the three credit companies. I will do so immediately and it will be worth whatever the cost.

  • deserthuz - Tuesday, February 20, 2007, 10:25PM ET  Report Abuse

    • Overall: 5/5

    I live in the state of new mexico. do you know if i could put a freeze on my bank acc. or who would i ask?? thanks.

  • Sandy - Sunday, February 18, 2007, 3:37PM ET  Report Abuse

    • Overall: 5/5

    Susie is right on target, as usual!!

  • judith - Saturday, February 17, 2007, 7:35AM ET  Report Abuse

    • Overall: 5/5

    I wanted excellent and clicked too soon...sorry.

Showing comments 6-22 of 22<< Previous
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