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Jack M. Guttentag The Mortgage Professor

Jack M. Guttentag, The Mortgage Professor

Is Bank of America a White Knight, or Not Quite?

by Jack M. Guttentag

Very Good (22 Ratings)
3.909092/5
Posted on Wednesday, July 11, 2007, 12:00AM
There is much to admire in Bank of America's new No Fee Mortgage Plus (NFMP) program for home purchasers. NFMP collapses all lender fees into one combination of interest rate and points, eliminating the myriad separate lender "junk fees" that confuse shoppers. Junk fees are also a source of abuse by less scrupulous lenders who may raise them at the 11th hour.

B of A is not unique in eliminating junk fees. Upfront Mortgage Lenders (UMLS, of which there are now four listed on my Web site) also commit to a single guaranteed fee, as does ABN AMRO. But B of A is the largest, and hopefully it will induce other large players to follow suit.

An even more impressive feature of NFMP is its absorption of all private third-party charges, including title insurance, mortgage insurance, appraisal costs, and credit report. B of A includes third-party costs as well as its own costs in its rate and points.

Going One Step Further

The only other lender that does this is ABN AMRO, but B of A goes a step further in absorbing mortgage insurance charges on loans with down payments of less than 20 percent. AMRO passes the cost of mortgage insurance to the borrower, as do all other lenders. In addition, while both firms absorb the cost of lender title insurance policies, B of A also pays for the buyer's title policy.

Of course, B of A must cover third-party costs in its own single fee, so NFMP loans aren't necessarily bargains, a point I'll return to below. But if B of A's example is followed by other lenders, or if it emboldens legislators to mandate it for all lenders, which I have long advocated, its importance cannot be overemphasized.

Under existing arrangements where borrowers pay the third-party fees, lenders have had no incentive to use their buying power to lower them. But once lenders are on the hook for these charges while competing with each other for loans, they will use their superior information and buying power to drive down prices. The incremental cost of third-party services included in the lender's price will be much lower than the prices borrowers now pay when purchasing them separately.

But all that is (hopefully) in the future. Is the NFMP a good deal for borrowers right now? Unfortunately, the answer is far from clear. The only way to shop one lender against another effectively is online, and B of A makes this very difficult.

B of A Web Site: For Calling, Not Shopping

Their Web site is designed to induce you to call them, not shop them. To find prices, you have to learn that the "Calculator" button provides the path, which takes some doing. When you get there, you find that B of A has narrowed your selection to only three combinations of interest rate and points for each of seven programs. (Good Web sites offer as many as 10 times that number). This winnowing down of choices might be acceptable, even desirable, if it were based on relevant borrower characteristics, such as their expected period in the house, or their tax bracket, but it isn't.

Further, you can't shop adjustable-rate mortgages (ARMs) with confidence because the site does not disclose the index, margin, rate caps, or maximum rate. And borrowers who cannot provide full documentation, or whose credit is not "good," can't price their loans on the B of A site because the site does not adjust prices for these factors.

I worked within these limitations to compare B of A's prices with those of a UML which discloses a very wide range of rates that allowed me to find matches for the few rates shown by B of A. In the comparisons, I selected common interest rates and compared the B of A points with the sum of lender fees and third-party fees at the UML.

The results were mixed. In the 11 comparisons I did, B of A's prices were lower in five and higher in six.

The Bottom Line

The bottom line is that B of A's inclusion of all lender junk fees and third-party fees into a single price does not necessarily mean that a B of A price is lower than that of its competitors. It all depends on the particular market niche in which the borrower falls, and B of A's price in many if not most niches can't be shopped online.

B of A's loan officers still have the right to charge an overage -- a price higher than the price posted by the company. Overages and price secrecy are vestiges of the bazaar culture that has long dominated mortgage banking. B of A has taken a big step away from the bazaar, but it still has a way to go.

 

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2 Comments

Showing comments 1-2 of 2
  • j - Thursday, September 27, 2007, 3:15PM ET  Report Abuse

    • Overall: 1/5

    there should be a mortgage professional talking about mortgages.....not an academic...there are errors in all 3 articles that I have read from Jack Guttentag.....my uncle went to wharton and is an executive at a fortune 500 company....he also sits 2 boards at 2 very large banks....BUT that does not mean that he actually knows how the mortgage industry works....nor does Guttentag....please do not listen to him....not all his information is accurate

  • RomanS - Saturday, July 21, 2007, 4:21PM ET  Report Abuse

    • Overall: 3/5

    I am always amazed at how something that has been around for years all of a sudden is presented as new, if not revolutionary, and more so at how people buy this. Bank of America absorbing all third party charges in their new No Mortgage Fee Plus offering. Well, the so-called zero closing costs loans have been around at least ever since I remember looking at rates on microsurf.com, which eventually, after passing through several hands, became a part of homestore.com. All of a sudden, a larger lender attempts to claim it is there invention – well, Mr. Bank of America, we’ve refinanced almost the entire homeowner’s population of Greater Boston with zero closing costs – zero lender fees and zero third party fees during the last refinance boom, probably before you realized it could even be viewed as a real option to offer to your customers. Now, about covering mortgage insurance on loans with less than 20% down – where ABN AMRO, recently purchased by Citigroup, “goes a step further”, according to the article. Dear readers, I got news for you: almost every lender offers this as an option today. Most did so years ago, too. Finally, about Bank of America rolling all the fees into one. Hurray, but does this make the loan cheaper? Of course not. All it does is simply hide all the fees, including junk fees, into one large fee, this making the presence of junk fees less obvious. A smart consumer at the end of the day will always focus on the bottom line – what is the rate and what is the total cost, broken down or not. Roman Shulman, Superior Funding Corporation, www.sfcorp.net.

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