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Retirees and Financial Scams: How to Protect Yourself

It's an unfortunate fact that con artists often target senior citizens. This article explains types of fraud to be aware of as well as steps you can take to avoid being a victim.

Before You Start

  • Make it a policy never to give out identifying personal or financial information to anyone who calls you or sends you an e-mail.
  • Evaluate the benefits of using direct deposit rather than having paper checks (such as Social Security checks) sent to you through the mail.
  • Make a list of any individuals to whom you have ever given access to financial information or granted power of attorney. Are you still comfortable letting them have potential access to your money?
  • Ask other retirees, friends, and family members about their experiences with financial scams.
1

Financial Scams: How to Protect Yourself

It's an unfortunate fact that as you get older, you may also become a more attractive target for con artists. Retirees and preretirees may be more likely than younger people to have investments, own a home, and maintain a good credit rating -- all of which appeal to criminals. Taking steps to thwart them may help you preserve the assets you have worked a lifetime to accumulate.
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2

Common Senior Scams

Certain forms of fraud, such as identity theft or credit card theft, can victimize people of any age. But other schemes are designed specifically with older people in mind. You may want to be aware of the following:

Medicare fraud -- Manufacturers may offer free medical products in exchange for a consumer's Medicare number. A criminal can use the number to complete a form, obtain certification from an unauthorized doctor, and bill Medicare for reimbursement.
What You Can Do: Never sign incomplete insurance forms or provide blanket authorization to a medical provider to bill for services. Carefully review benefit statements from insurance companies and call with any questions.

Identity theft -- According to the Federal Trade Commission (FTC), more than one third of recent complaints made by consumers aged 50 and older related to identity theft. Credit card fraud was the most common form of identity theft complaint, followed by bank fraud and phone or utilities fraud.
What You Can Do: Shred bills, receipts, and other forms containing personal information before tossing. When shopping online, look for evidence that a merchant provides encryption or other forms of Internet security. Check your credit report for errors -- you may obtain a free credit report once a year from each of the three reporting agencies at www.annualcreditreport.com.

Telemarketing fraud -- Dishonest telemarketers often maintain lists of their most likely victims and a sizeable majority of the names are people aged 50 and older. Common tactics may include asking for Social Security or bank account numbers over the phone, pressuring you to make an immediate purchase, and offering phony prizes.
What You Can Do: Do not purchase anything over the phone unless you initiate the contact. Sign up for the FTC's National Do Not Call Registry (www.donotcall.gov) to reduce unwanted calls.

Family fraud -- Unscrupulous relatives may try to convince an older family member to give them legal authority to manage the family member's financial affairs. Relatives may spend money, sell assets, and leave the family member impoverished.
What You Can Do: Retain control of your assets as long as you are able to manage them. If it becomes necessary for a child or other heir to step in, create an accountability system where your designee reports periodically to your attorney or someone else.

Investment fraud -- Dishonest sales people may try to convince retirees to make investments that are not appropriate given their risk tolerance and time horizon. Warning signs may include offers from people who are not licensed to sell securities, guarantees of high returns, or unregistered investments.
What You Can Do: Avoid promises of high returns or so-called risk-free investments. Contact the federal Securities and Exchange Commission or the National Association of Securities Dealers to find out whether investment professionals are properly licensed.
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3

Practice Self-Defense

Prevention and follow-up can help you avoid being ripped off. The North American Securities Administrators Association, Inc. provides these tips for senior citizens.

  1. Don't be a "courtesy victim." Scam artists often target people with good manners. Be on your guard with strangers or anyone looking for your money.
  2. Take the time to research sizeable purchases. Decline offers from people who pressure you for an immediate decision.
  3. Stay in charge of your money. Resist appeals from people who want you to leave everything in their hands.
  4. Don't be fooled by a professional appearance. Criminals often know how to win someone's trust.
  5. Watch out for salespeople who prey on your fears. Don't invest or make purchases because you are afraid of running out of money or experiencing a costly illness.
  6. Don't make rash decisions following a tragedy. Con artists may prey on individuals who have lost a spouse or received an insurance settlement. If you find yourself in this situation, take the time to learn the basics of investing and how you can find a qualified financial advisor to work with you.
  7. Monitor your investments and ask tough questions. Demand a routine statement of your accounts. Responsible professionals are willing to hold themselves accountable.
  8. Be suspicious if you have trouble retrieving your principal or cashing out profits. Although some investments have restrictions on withdrawals, you must be told about this before making a purchase.
  9. Report fraud or abuse to the authorities. More than half of elderly victims of identity theft do not report their experience to the police. Yet this hesitation to admit being victimized gives a criminal time to scam someone else.
  10. Beware of reload scams. Don't give a con artist more money if he or she wants to make up for funds that have been lost.
  11. While most people are honest, many criminals may be on the lookout for senior citizens, especially those who are affluent. Knowing what to recognize in con artists can help you stay on the lookout for them and avoid being scammed.
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Summary

  • It is not unusual for scam artists to target senior citizens. Older Americans often have investments, own homes, and maintain good credit ratings -- an attractive combination for a criminal.
  • Frauds that specifically target the elderly include Medicare fraud, identity theft, family fraud undertaken by dishonest relatives, and certain forms of investment fraud. In addition, unscrupulous telemarketers frequently make the vast majority of their calls to consumers aged 50 and older.
  • You can take steps to avoid being a criminal's next victim. For example, don't be fooled by professional appearances.
  • When making investment decisions, be guided by your risk tolerance and time horizon, not a fear of running out of money or a desire to make up for funds that have been lost.
  • If you suspect you have been scammed, report the incident to law enforcement authorities. Hesitation to go to the police gives a criminal time to approach someone else.

Checklist

  • Consider asking a trusted friend or family member to review any significant purchases or charitable contributions you plan to make.
  • Write down your credit card numbers and the phone numbers of the credit card companies so that you can alert authorities quickly if the cards are lost or stolen.
  • Cancel any outstanding power of attorney designations that are now unnecessary.
  • Carefully read all of your account statements (including your annual Social Security statement) to make sure that no unusual information appears.

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11 Comments

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  • Yahoo! Finance User - Tuesday, February 6, 2007, 2:39PM ET  Report Abuse

    • Overall: 2/5

    This is so elementary, but probably many retirees are just this unaware. I'm 68, handle all our financial affairs, and am astonished at how uninformed many retirees are. I've been to Medicare Part D seminars given by Medicare Advantage companies and am amazed at the inability of many to comprehend the somewhat confusing information. It makes me wonder about the reading ability and comprehension of the general public. Many of the seniors really need trustworthy counseling in financial matters. No wonder they are scam victims. Of course, they aren't reading your colulmns, either.

  • stephen - Tuesday, February 6, 2007, 1:32PM ET  Report Abuse

    • Overall: 1/5

    If after 50 plus years people are this naive they should get a guardian to take care them. These tips that were given should have been acquired during the adolescent years. Common sense if you ask me,.

  • David - Tuesday, February 6, 2007, 12:10PM ET  Report Abuse

    • Overall: 5/5

    This is good information for people of all ages. It seems that attempts to cheat senior citizens is a growth industry. I would love to see some sort of a hotline for contacting when you become aware of a senior citizen being cheated.

  • MikeM - Tuesday, February 6, 2007, 11:41AM ET  Report Abuse

    • Overall: 2/5

    I couldnt agree more with Nathaniel. We have all heard horror stories about investment scams or know some one who has fallen victim to such a scam, but why are we immediately making sales people out to be the enemy? EVERY investment company relies on telemarketing as part of their marketing plan and 99% of them are completely legit. Instead of trying to scare Senior citizens into hiding, this article should have done more to encourage due diligence with regard to investment decisions. I hate to say it, but the most common reason for these scams is the lack of prudence of Senior citizens.

  • Dick in Wisconsin - Tuesday, February 6, 2007, 11:16AM ET  Report Abuse

    • Overall: 2/5

    I agree with Nathanial. There are plenty of examples out there. My late Father was preyed upon by dozens of less than scupulous charities (notice I didn't say "fake"). IRS 501(c)3 designation doesn't mean that a charity is completely legit. He was also preyed upon by the US Purchasing Exchange in California and Publisher's Clearing House (both of which were involved in litigation with the Wisconsin Attorney General). There is a "charity" based in Betheseda, MD that is apparently the umbrella for up to a dozen "charities" that address just about every common disease known. From what I could calculate, he spent at least $10,000 on junk products hoping to be a big prize winner, magazine subscriptions (I couldn't 40!) hoping to be a big prize winner, and lottery "application and processing fees" hoping to be a big prize winner. Examples, examples, examples. When do you know there is a problem? Watch the number of magazines, look through check register to see if checks are being written to an expected number of vague or obscure "charities". What for checks and/or money orders written to "companies" that provide a access to lotteries ... the lotteries of Germany, Spain, Mexico, and other foreign countries. Look at a senior citizens junk mail. That will give you an idea of who is preying on them. Doom and gloom investment advisers. There was one (a father and son organization) in Florida that my Dad was paying hundreds of dollars of year to for an investment newsletter. The newsletter was riddled with "banks about to default", "insurance companies unable to pay claims", "Social Security going broke", "1930's will be repeating in next three years!", "FDIC under water". All this crap to create fear in elderly people who had lived through the Depression. Are the regular bills being paid on time? Does an elderly person appear to be accumulating junk mail, magazines, and newspapers? These are all signs of a problem. From experience, it appears that Alzheimer's and/or dementia can start very slowing over a long period of time. Looking back my Dad started to use poor judgement and be very vulnerable LONG before we realized it. Once identified, dealing with it was not easy. Good luck! Dick in Wisconsin

  • nate - Tuesday, February 6, 2007, 10:36AM ET  Report Abuse

    • Overall: 1/5

    Thanks for propogating our fears even more. Your articles are becoming more and more just "common sense" and are not often the most compelling or cutting edge investment or financial advice. Also, with regards to tips 4 and 5, why lump salespeole in with scams at all? Why not just focus on scams and write a completely separate article on salespeople and what to avoid? You create automatic distrust regarding salespeople when in reality most are not scam artists. Just being "professional" in appearance is not something to take warning against, but rather people who are unprofessional in words or posture. Take charge of your own life and quit expecting other people to help or protect you and you will see that scams are really easy to avoid, no matter how young or old.

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