Sat, Apr 19, 2014, 11:49 PM EDT - U.S. Markets closed

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Samsung Electronics Co. Ltd. Message Board

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  • to blatantly copy other's designs without a bit of shame... disgusting! I will never buy another Samsung product....

  • The charger on my laptop failed. I took it into my local service center and they confirmed that the issue was with the charger, not with laptop (they had a "test" charger they could plug in). They said, "Call Samsung, they'll send you a new charger". The unit is UNDER WARRANTY. I called Samsung. After about 40 minutes on the phone and getting cut off once, I was told that for warranty repairs I had to return the charger AND the laptop! even though the laptop is fine. They would not make an exception even though I had confirmed that the laptop was fine and I did not want to be without it for the weeks it would take to ship it and get it back.
    It became apparent that this was Samsungs way of NOT HONORING THE WARRANTY on my charger. I went out to the web and bought one for 40 bucks instead (including express shipping).
    By the way, Samsung recommend J and J parts if I wanted to buy a charger. They wanted $60 for the CHARGER ALONE before shipping, so STAY AWAY from J and J.
    I own a lot of Samsung products - TV, 4 phones (in my family), and laptop. I"ve been happy with them. But now I know that Samsung's warranty policy SUCKS. In my opinion, Samsung owes me the $40 for my charger. They did not honor their warranty and have really PO'd an otherwise loyal customer.

  • Anyone else having problems with white dots appearing on their Samsung TV. I would never invest in a company with this type of problem. Tvs should last more than 4 years. Are other Samsung products this terrible? I look forward to seeing a class action lawsuit brought against Samsung regarding this problem.

    Sentiment: Strong Sell

  • Samsung is poised to release the S5. With the continued success and approval of the S4, there could be a surge in their ratings.

    Sentiment: Buy

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1,300.000.00(0.00%)Apr 17 8:10 PMEDT

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