So basically your complaint is they aren't giving money away fast or efficiently enough to suit you and sometimes it requires some effort on your part to collect? Yeah, the Gaming Commission should get right on that. Making sure you get free stuff as quickly and painlessly as possible. LOL
Penn is always having promotions. They had one where you earned, or won, free spins on a set of several slot machines. Sounds like a great idea.
Unless you had to wait in the 2 hour line to play.
They just had a ticket giveway. And the line was maybe about 45 minutes long.
So almost everyone who waited in line for a ticket, was not playing slots for a half hour, or 45 minutes or more.
Does that sound good, bring in an extra thousand patrons, and keep them tied up in line ?
Why not email all rewards cards holders a ticket that you can put in a slot machine.
We print it out, cut it to the size of the slot vouchers, and bring it with us next time we gamble.
Then we put our card into a machine, and it tells us if we've won or not.
Standing in line is for the birds.
Birds don't even like it.
Plus, they said Limited Qty on the tickets, so if you came later, you might have waited 45 minutes for nothing.
Then they had different lines , depending on you rewards level.
Wonder if the people with higher level rewards had a better chance of winning.
I didn't see that printed anywhere.
Always thinking of their ciustomers.
Maybe one day the Gaming Commission will take a look at some of their practices.
You know Penna, if we had someone running the casinos who treated their customers better, and didn't pay near the lowest payout rates permitted by law, maybe the gambling revenues would be growing more consistently.
It is rather insulting.....'big win' and a bunch of noise. Or even better- how about all the bells and whistles when you win the 'mini jackpot' for about ten dollars. And mgmt. wonders why CT is empty.....