How does a track run out of money to pay for winning tickets? Incredibly, it happened at CT on Derby day. Those poor people that were turned away had to come back the next morning- and- some of the tellers ran our of money again! Great mgmt. The track tried to get $ from the casino, but evidently that couldn't be processed.
One of your best over the last 13 years and you're just posting here for the first time? Try again and attempt to be honest.
Penn is well diversified with new properties coming on line. With gas prices down traffic should improve. Coming into season expect bounce. and beat on estimates this summer.
So basically your complaint is they aren't giving money away fast or efficiently enough to suit you and sometimes it requires some effort on your part to collect? Yeah, the Gaming Commission should get right on that. Making sure you get free stuff as quickly and painlessly as possible. LOL
Penn is always having promotions. They had one where you earned, or won, free spins on a set of several slot machines. Sounds like a great idea.
Unless you had to wait in the 2 hour line to play.
They just had a ticket giveway. And the line was maybe about 45 minutes long.
So almost everyone who waited in line for a ticket, was not playing slots for a half hour, or 45 minutes or more.
Does that sound good, bring in an extra thousand patrons, and keep them tied up in line ?
Why not email all rewards cards holders a ticket that you can put in a slot machine.
We print it out, cut it to the size of the slot vouchers, and bring it with us next time we gamble.
Then we put our card into a machine, and it tells us if we've won or not.
Standing in line is for the birds.
Birds don't even like it.
Plus, they said Limited Qty on the tickets, so if you came later, you might have waited 45 minutes for nothing.
Then they had different lines , depending on you rewards level.
Wonder if the people with higher level rewards had a better chance of winning.
I didn't see that printed anywhere.
Always thinking of their ciustomers.
Maybe one day the Gaming Commission will take a look at some of their practices.
You know Penna, if we had someone running the casinos who treated their customers better, and didn't pay near the lowest payout rates permitted by law, maybe the gambling revenues would be growing more consistently.