Yes, of course, it is still alive. Their new 800 number is 855-899-6676. Was that the number you called during business hours? They also have a new company who is manufacturing the product and a reliable source of raw materials according to the new Vice President. They also have been shipping the product on a regular basis to a very large environmental cleanup company and have a new product MOP PLUS. The new Vice President, Jim Reck, seems to be a real go-getter and by the sounds of things, has connections. Hope this info helps. Check them out on facebook.