Why don't you direct your question to chtp via email? See what they have to say. Since monkeys seem to be running the show you'd probably get a faster response if you send them a crate of bananas at the same time. Just tell the delivery guy to make sure he lays the bananas on the keyboard.
I shot some emails to them in the past and never received a response. That was a negative by itself and unfortunately I did not sell at that time (over $1.9 but ended up selling at half that price in Dec for tax losses).