As a tech support person for a number of domains and about 250 users I dread getting calls from the Apples users. They almost universally don't have a clue how there computers work. I have to spend far more time with them doing basic training than with the PC users. WFT?
Get s clue.
I removed MSIE from the Dell desktop in the hotel lobby this morning. I watched a man in his early 40's struggle to connect to the Internet. He failed. He didn't look like your average Windows schlock, either.
I just logged on to the web (using MSIE). All day long there was no icon for MSIE or any other app on the desktop.
You have to do Start then look for MSIE under apps.
I venture a guess most people saw the screen with two icons, Recycle Bin and a folder called Unused Desktop Icons and simply gave up.
I love that wonderful right clicking mouse, you can really mess a Dell up, if not permanently, at least for the short term.
Hey, I'm a Mac user. It is easy to scew up with the Windows.
I'm presently attending the Society for Industrial and Applied Mathematics conference on Conference on Applications on Dynamical Systems at Snowbird, UT. Most participants have PhDs or are grad students working on their PhDs. Apple laptops predominate here. I'd say two thirds to three quarters of the laptops at the conference are made by Apple including mine. You believe that these people are ignorant. Apple computers are valued by this community. (Ok, they are not a representative sampling of all users. But the ubergeeks have spoken.)
The only Mac user I've meet that has a clue how to use their computer is a PhD. Mathematics professor. She taught me a few things about the Mac.
Most Mac users think their photos are "inside of iPhoto". They have never activated Finder and have no clue about hierarchical directory structure. Totally pathetic!
Mac users have much more tech knowledge since they need to know how to partition their drive to install Bootcamp, Win XP and Win Office Suite productivity tools.
Of course some might say it would be much easier to just have an XP system with Office to start with rather than adding Windows to a useless $3000 Mac OSX system.
The whole idea behind the Mac is that you don't need to know how it works -- it's like buying an Accord. You spend a bit more for something that looks great, is easy to use, and runs flawlessly.
Your PC users are probably more like gearheads who get under the hood and under the car on weekends. Often because they NEED to!
I'd rather have the Honda, and the Mac. And, on the rare occasions I need it, tech help that's not asinine.
It all depends on the kind of work that you do. For compute intensive work like animation for TV and film, games, multimedia, and simulations the Mac beats the pants of PC's.
It isn't just the clock speed of the proc, it is the number of computations per cycle and Ed Catmull, the CTO for Pixar explained this along time ago when they ditched their PC's and went all Mac.
This is why the Mac runs windows faster than a PC. On the flip side though if all you are doing is word processing and spread sheets. PC's are a cost effective solution, but you do have higher maintenance requirements and greater vulnerability to viruses and hackers.
Currently I'm running on an older HP graphics workstation because of some applications that I needed for work and at the time they weren't available for Mac.
That has changed though and this is the last PC I will ever own. I've worked with both PC's and Macs for many years, but the over head on a PC and the amount of down time is unacceptable.
I've also worked in Silicon valley with engineering companies and when I sent my engineers to "Apple Developers School" they were blown away by the high standards of engineering that they maintain.
Apple is a better engineered product and it costs more, but you get what you pay for in product stability and reliability. You will pay more for a Mac on the front end, but you pay for a PC on the back end and those back end costs aren't OTO... they are the pain in the ass that keeps on giving for the entire life of the PC you own!