Forstall was expected to sign an apology letter for Apple Maps, but refused? GOOD FOR HIM! There's no point in letter-signing cherades, except for other top brass to cover their A's. THAT type of management environment is a sign that the ship's hull is cracking. Mr. Forstall: You led an effort to completely replace THE maps gold standard. You came SO close! Mr. Cook himself wouldn't have done any better (and likely much worse) on such a heroic mission yet, after only the first release, they try to shame you into signing a letter of apology. Congratulations for standing up for your integrity, in the face of what appears to be a floundering management of bean-counters. The future will be brighter elsewhere. Mr. Cook: You were given a gold mine, and are now letting it cave in around you. Steve would be sadly shaking his head at you.