The exdividend date is 2/15. It is two business day prior to the date of record. The date of record is 2/19. That puts the exdividend date at 2/15. Your E-Trade Rep is wrong. You need to own the stock on 2.14 to recieve the dividend. Check out COP web site and it explains it.
I wasa not pleased with decesion not to raise dividend,given the end to buy backs.Next up in the divy arena is XOM,come next earnings,which hoping will bring an end to Their buybacks and a substantial Hikez to div. This #$%$ about spending x-tra billions on ploriation soundz shareholder adverse,in nearterm. I am considering calling Investor Relations,and then complaining about that Hot Chick Who took Me for a ride,while the guy up the street is happily married to a fat chick ! Waz Up Wit Dat?