All the stores(and managers) need to be on the same page...and they are not. Each store is ran so differently. You can confirm this by visting and or transfering to another store. Company policy is ignored in one, and enforced in another. I to agree they have perhaps over built, in fear of losing out to CVS..to which they seem to be doing. On the other hand, I like Walgreens alot and am by choice a loyal shopper only to them. Does anyone think perhaps the new CEO, will be able to turn things around? To me it appears Walgreens is in need of new blood and ideas in order to get back on top. Debert...apparantly you have personal issues with Wag, and that is not the issue here. Sorry.
Ditto girl, You are right, the stores are lost. Everyone is doing something differant and the operations dept. is just lost. The stores are all over the place. I did see a clean store the other day, but most are getting filthy, some managers still care, most think it is them against us spirit! This is just a mess, wags used to be an ok company, but everything is so messed up. One day, wags is buying longs, othe next day, they are out, one day wags have a ceo, next day , no. How can anyone have any idea where they are going, what is going on. So much in fighting, no one knows what to do? it's a company melt down!
I don't know which stores you go in but I visit and buy at various Walgreen stores in my area where I live and where I work. The stores are in very good to great shape. Now compare it to a Wal mart they are like a ghetto. I really don't see your critique.