It is about the brain synapses and it ability to overcome a set of fixed obstacle's(what is payed for) in the business environment you work in. The Multi-channel processing in her work/learning environment has demonstrated her ability to change the outcome of a static process (insurance payment) to a dynamic change in payments for healthcare services. The few who are able to engage in this understanding, know that the credit is not one persons work, it is shared with her teachers and team mates.
You are comparing a accountant to a Accounting Firm.
Overall Wag looks like there doing quite well. I do agree that to remain in compliance and be politically correct Graham is as good a choice as any. I doubt her Harvi degree is a plus, as Obama has a Harvi degree. That is a negative not a plus, but her gender will avert lawsuits, now that is a plus.