Walgreen Co. Message Board

  • big.yank big.yank Mar 9, 2011 1:49 PM Flag

    My experience at Walgreens pharmacy!

    My dog's vet prescribed an unusual medication that was surprisingly cheaper at Walgreens than at Walmart. So... I had to sign my dog up for a Prescription Savings Card in order to order his prescription from Walgreens. Okay. No problem. I don't particularly care for Walgreens as most of you know, but my pet comes first.

    So I go to the pharmacy counter to pick up his ordered medication. NOW they need to verify his identity before releasing his meds. THIS IS A DOG! So I have to go through the extreme game of providing his address and phone number, since he has no drivers license. HE'S A DOG. DUH! Does Walgreens think he will answer the phone, if they call? I told the Pharmacy Manager that it was medicine for my dog. She didn't care.

    After waiting a half hour at the counter behind 6 other customers, watching while the drive-thru girl who had NO CUSTOMERS and would rather look vacantly out the window than wait on customers suffering INTERMINABLE waits in the pharmacy queue, I finally paid for the bag with my pet's medication. Escape time!

    But, now, the real adventure was about to commence. Nearing the exit, Walgreens has erected metal bars seperating the store's entrance and exit. Turnstiles turn just one way, so you can't enter thru the exit or vice versa.

    Nearing the exit, numerous previous customers had discarded shopping carts in the register area, after completing their purchase. Why not? They didn't need a cart for a piddly few items, and the store provided no place to return them to. So there were a dozen or so carts in the aisle, blocking the exit.

    The main register... the one with the cigarettes (so noted)... had a senior in a walker. The other register... I assume the back-up/overflow register... had a heavy and heavily tatooed/pierced girl on it, waiting on a customer. When this client was done paying for his purchase, he became quite upset because all the carts blocked his exit. The Walgreens clerk became ENRAGED and began screaming at the customer that it wasn't HER fault that the carts were left there and she wasn't a housekeeper.

    This Walgreens employee then proceeded to come out from behind the register and THROW a shopping cart at the door where the previous customer had just left. An amazing display, I must note.

    What a disgraceful place to shop!

    Next time I'll just pay more at Walmart or elsewhere!

    Tata,

    Yank

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