We can do same day delivery with personal consistent touch. My drivers know their patients. Mail gets lost and mail boxes are not big enough to hold some patients meds. Postal carriers leave packages on floor and meds get lost.
Another problem with mail is patient has to order 7 days in advance. With my patients (specialty) MDs dont always okay 90 day because regimens can change.
I understand, you see the importance of working with your patients MD's, This is the core of cost/outcome management and Quality of Care. Did you learn this lesson from your work at Caremark or Walgreens?