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Валгрин Ко. Message Board

  • robbsbeach robbsbeach Aug 28, 2011 12:07 AM Flag

    Managing Risk:

    Cmxgen you are a pharmacist who has customer/patients on several medications
    that could cause a serious event leading to a hospital stay. How do you go about managing this risk??

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    • I guess you did not like that question?
      I understand proprietary information.

      Let me ask you, and I know you spoke about this before. Over capacity of pharmacist do you also think there is a overcapacity of Mass merchant Drug stores??

      • 1 Reply to robbsbeach
      • Sorry for the late response, Saturday was just a busy day and we are trying to enjoy whats left of summer in Chicago.

        Any and every pharmacy has a risk when dispensing medications. Patients may not be truthful in illicit drug use or other therapies. I have had patients overdose on xanax, pain med, etc. ER will call and ask me what meds they were prescribed.

        Legal risk is minimized as long as the pharmacy dispenses the medication correctly!
        There is some risk with Drug Interactions but minimal. Manufacturers always say this "may" happen if you take these together.

        I remember years ago RPHs would try to limit how many prescriptions they could verify in a shift, but that talk has disappeared or those RPHs were let go?

        You know the math in this game, the deeper the reimbursements cuts the more volume and more bare bone staff will be present in any pharmacy. Therefore, risk will increase. Independents have the benefit of adding additional staff to ensure better customer service. JD Powers ranked independent pharmacists as number 1 in customer service, while retail CVS/WAG were near the bottom.

        Enjoy your Sunday!