Walgreens in big trouble/lots of bad feeling with the public
Wall street seems to be confusing Walgreens signing a contract with Express Scripts with Walgreens getting their customers back. Switching costs are very high for consumers, I don't see them ever getting those customers back they are gone for good!
The only thing Walgreens salvaged in this deal were all the Medco customers. Bad management for Walgreens to come back pleading after over a year. Smart management would have made up with express scripts before they merged with Medco. Walgreens thought they would stand up to the PBMs and looks like they lost big. Watch out for when Caremark needs to renew with Walgreens, I'm sure they were watching and saw that it did no damage to ESRX but plenty to Walgreens. I think CVS may just stick the boot into Walgreens next time they need to negotiate with Walgreens. No hurt to Caremark while wounding Walgreens, CVS would be crazy not to do this on purpose now.