Thu, Apr 17, 2014, 5:48 AM EDT - U.S. Markets open in 3 hrs 42 mins

Recent

% | $
Quotes you view appear here for quick access.

Comcast Corporation Message Board

you are viewing a single comment's thread.

view the rest of the posts
  • bochaser1 bochaser1 Oct 18, 2012 7:49 AM Flag

    Call Center service

    I am an employee in NJ their new buisness role is dont care about customers just checks.everything is being slashed to extreme not enough help in all their systems.we are operating at a 60% less employee count for customer service..figure it out

    Sentiment: Hold

    SortNewest  |  Oldest  |  Most Replied Expand all replies
    • correct, they are consolidating company wide. California Call Center shut down and service calls are being routed through WA call center now. The Billing and Retention Reps in Fife, WA now told to move to Denver or find a job in the Sales dept in Fife or the final option get laid off. Cmcsa has been doing this for the last couple of years now, just doing it as slow and behind the scenes out of media view as possible

      Sentiment: Hold

 
CMCSA
49.17+0.76(+1.57%)Apr 16 4:00 PMEDT

Trending Tickers

i
Trending Tickers features significant U.S. stocks showing the most dramatic increase in user interest in Yahoo Finance in the previous hour over historic norms. The list is limited to those equities which trade at least 100,000 shares on an average day and have a market cap of more than $300 million.