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arent you the guy who likes to post the henry ford quote? just how does it go again?
Which one? He had several quotes which are appropriate for RHAT."A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.""A market is never saturated with a good product, but it is very quickly saturated with a bad one.""The best we can do is size up the chances, calculate the risks involved, estimate our ability to deal with them, and then make our plans with confidence.""The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.""You can do anything if you have enthusiasm� Enthusiasm is at the bottom of all progress. With it, there is accomplishment. Without it, there are only alibis.""Coming together is a beginning, staying together is progress, and working together is success.""I would give new cars away if I could be assured of having all of the service business."
it was the last quote but, frankly, i just dont see how any of those apply to rhat except maybe the third one.