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Pep Boys - Manny, Moe & Jack Message Board

  • jrj90620 jrj90620 Sep 23, 2001 12:49 AM Flag

    Pep Boys Not Honoring Warranties

    Pep Boys continues it's new policy of not honoring it's warranties.They no longer honor any lifetime brake warranties.They would not honor lifetime warranty on CV Boots.So I've taken my business to Autozone.I mentioned to the counter person at Autozone about Pep Boys not honoring warranties and he said he had heard it many times and they are gaining lots of ex Pep Boys customers.You can even check out the price of any item sold at Autozone at their website can order items not stocked from Autozone.Pep Boys has discontinued any ordering of parts not stocked.Pep Boys was my major source of auto parts.I assure you I have no stock in or employment or any interest in Autozone.This once was a respectable,honest company. I contacted Pep Boys in the past and they just ignored my email.What could they say?

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