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Staples, Inc. Message Board

  • maximoparadigm maximoparadigm Jun 28, 2002 10:44 PM Flag

    PLAYGIRL TO I.P.O.

    OKAY LUCKY GIRLS, save your money, and get set for the future PLaygirl Magazine I.P.O.

    Read the article in the current PLAYGIRL
    ISSUE--June or July.2002--Deloitte describes
    the PLAYGIRL IPO in the Classified Ad page
    (penultimate page). HOT, EXCITING, FUN.
    IPO WITH A MAN FROM OKLAHOMA/FOR OKLAHOMA.

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    • >Have you tried raising or lowering the forecasts through the merch hep desk? We have been successful doing this with sub-classes and specific sku's.<

      I mention the problems to the BM lead and GM, what they do with the info I don't know. If they allowed me to do it, I would. Something is very wrong somewhere. I've mentioned it many times, as have others in the dept, but nothing has changed in the last 2 years. I'll mention what you said to the powers that be and see what happens. Thanks.................................

    • I didn't mean to write a novel here but there are long term supply problems that have existed before the makeover that have yet to be resolved. At least 5 customers walked out today without telephones because of stock levels-they did not want to order them before anyone mentions that, they wanted them right there which is what many New Yorkers want. However, I could sell them enough Staples branded fax cartridges to build a log cabin with. Its frustrating


      Have you tried raising or lowering the forecasts through the merch hep desk? We have been successful doing this with sub-classes and specific sku's.

    • >�
      I know what you won't see...you won't see sgolden on the floor working the stock or helping customers, ringing the register, working at the copy center.....no...he will be out back on the computer or on the phone complaining about everything possible. I would be very curious to see what the payroll #'s look like at that store! Imagine if you took his salary and it became "productive payroll". <

      Ask my General Manager, the other store managers, my regular customers, my fellow employees, and my BM lead-you will get the opposite answer. ....................................

    • >�
      Where is Commack, NY? Is your store out of a market area that would welcome a B2B/Dover concept? Most stat's that I have looked at clearly show that the Dover concept has a definite positive impact on profitability. I haven't had the chance to look up your stores stat's....what will I see? <

      Its on Long Island, Suffolk County. I believe the increase in profitability at first is due to the fact that many previously locked up product is now open to the customers. Unfortunately due to the high theft rate in our area we couldn't do that. When customers don't have to wait around for someone to come unlock a case that probably gives them more incentive to buy. The only item that we have unlocked that previously was locked are the inkjet cartridges. The funny thing about it is that they are located straight across from the entrance , yet noone sees them! All day long we have to tell them where they are-very strange. Either New Yorkers don't have very good eyesight or they are so surprised by the new layout that they are looking to the left and right trying to figure out where everything went.

      The other problem is that the design calls for there to be no overstock over the aisles, to have lower aisles. We couldn't do that in our store because the back area is too small so it doesn't look as good as it could.

      The biggest problem with the redesign, at least in our opinion(employees, managers), is the bizarre signage and interspersed product. There is no delineation between business machines and merchandising which makes it hard for the employees and customers alike. Also, instead of aisle numbers there is one product description even though there are many unrelated items in the aisles. For instance-Telephones:this aisle contains telephones, printers and shredders. Envelopes:this aisle contains envelopes, notebooks, and journals. Printers:this aisle contains multifunction printers, fax machines, fax cartridges, and CD burners, modems, etc. Storage:this aisle contains storage boxes and legal forms among other things. Writing:this aisle contains pens, pencils, staplers, and others.

      The right side of the store used to be all merchandising, now its mostly business machines however there are 3 aisles on the BM side which are merchandising stuff-this throws everyone for a loop.

      The label machines are on the far side of the store facing the merchandising side. Rolodex files are in the day planner aisle. Many items are in nondescript areas which have no signage.

      I think you can see what I mean. The layout would work in an all machine store such as CompUSA. It just doesn't work in an office supply store. None of us can figure out how it actually got out of the planning stage. The signage alone boggles the mind. Customers are furious, the poor managers are getting yelled at, we're going batty trying to remember where everything is, its almost funny.

      I didn't mean to write a novel here but there are long term supply problems that have existed before the makeover that have yet to be resolved. At least 5 customers walked out today without telephones because of stock levels-they did not want to order them before anyone mentions that, they wanted them right there which is what many New Yorkers want. However, I could sell them enough Staples branded fax cartridges to build a log cabin with. Its frustrating.

      Remember the move away from selling computers and replacing them with audio systems instead? We no longer sell those audio systems-they didn't sell. We now have one computer model back in the store to sell but its better than nothing.

      Sometimes change isn't good. If it ain't broke don't fix it is a good slogan. ........................

    • I know what you won't see...you won't see sgolden on the floor working the stock or helping customers, ringing the register, working at the copy center.....no...he will be out back on the computer or on the phone complaining about everything possible. I would be very curious to see what the payroll #'s look like at that store! Imagine if you took his salary and it became "productive payroll".

    • Where is Commack, NY? Is your store out of a market area that would welcome a B2B/Dover concept? Most stat's that I have looked at clearly show that the Dover concept has a definite positive impact on profitability. I haven't had the chance to look up your stores stat's....what will I see?

    • >Nope, I am a BIG BOY, not a little man....never feel sorry for Mary.....she doesn't require your sympathy....plus, she would probably straighten you out in about 2 seconds flat...so count your lucky stars that she doesn't choose to straighten you out...now shutup about this stuff and talk about something really interesting...... <

      OK, BIG BOY. Good thing you have a large woman to keep you in line. Does she whip you too?...........................

    • Nope, I am a BIG BOY, not a little man....never feel sorry for Mary.....she doesn't require your sympathy....plus, she would probably straighten you out in about 2 seconds flat...so count your lucky stars that she doesn't choose to straighten you out...now shutup about this stuff and talk about something really interesting......

    • Wow-do us all a favor and go down to your nearest personality store and buy a life. You are one sad, little man. I feel sorry for poor old Mary............................................

    • Troll, c'mon, cannot you do better than that...and then trying to call me a "butt" but not having the "guts" to do it.... he did not give out any personal information...you work for a public company....and I did not say it was appropriate action...but then what are you doing when you are calling me names....and why you reporting everyone, have Yahoo contact me...maybe I have done something wrong and they are willing to act on it......OH THE SHAME....I MUST GO TO CONFESSION....AND I AM NOT EVEN A GOOD CATHOLIC...just a bad Baptist.......if you would have called me a "bum," then we would have to talk.....or it only took me about one phone call or posting (only I know now) to find out who you are......

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