I agree with you fully on Mike Miles. He is a face guy and nothing more. Couldn't manage himself out of a bag and the international performance under his leadership has been abysmal. Also agree that Jay's unit WAS a great one but is not anymore. They are losing contracts at an alarming rate (over $100m in healthcare contracts alone in the last year) and have not grown in several years. Again, in my opinion, his hand selected team are very poor and do not have the skill set to move this unit forward. There performance is in fact lagging behind Quill which has no sales team at all.