Couldn't agree more! This is such a good brand, going thru some rough times, but Schultz is a VERY saavy guy. Although it's a mystery to me how he could have stood by and watched this company erode (erratic quality in various outlets, and downtrending stock price, etc.).
Ambience is still a part of the magic of SBUX, and I sincerely hope it makes it back up the charts.