BD is going to have trouble making up lost market share to competitor's because of their inability to bring the many satellite organizations together with one common eCommerce strategy. BD is 'waiting' for one of its many sub-organizations to emerge as the clear leader for its sputtering .com iniatives; meanwhile, BD's competitor's are becoming the 'go-to' organizations on the web. Every major market segment (clinical, diagnostics, supplies and accessories, etc.) is already controlled by competitors that allow purchasing and purchase tracking functionality within one simple site. Very few BD sites can even provide a complete product listing- and even fewer actually sell products online. This is pathetic for a >$3.5B organization with vast resources and expenses already dedicated to web/IT development. And don't be cynical about the detriment this will cause BD as it continues to drop market share to organizations that are already catering to national purchasing/distribution agents.
If you want a clear example, go to their web site (www.bd.com) and search for Accutube. You'll probably find all kinds of information- except how to actually order it. This is an inexpensive product that could be direct-shipped fairly easily from any of BD's many distribution centers. But BD would rather tell you about it then sell you a box.
BD's value will really diminish if it's web iniatives don't grow beyond brochure-ware.
If it hits 40, sell. Definitely sell by 06/01 regardless.
You couldn't be more right, but also wrong. BD does NOT have any sort of intelligible web presence - their web/ecommerce strategy is only one step higher than a simple user's home page. There are quite a number of reasons for this, from the lack of management to effectively articulate a meaningful IT strategy, a complete paucity of skilled and knowledgeable mid and upper level IT managers, as well as the encouraged friction between various divisions within BD.
The simple fact is that the IT resources within BD, such as they are, are devoted almost entirely inward - towards BD's internal problems and processes. This would not be so horrible if there was any progress being made in this area. But the simple fact is that no progress is being made. BD does not always hire the best and brightest, and when it does it tends to squash them under the wheels of corporate conformity.
Witness the abortion also known as Genesis....this misbegotten disaster which will probably cost each of us shareholders somewhere around $10 per share. BD has loaded the project with employees who were unproductive or unneeded in their previous capacity and were therefore expendable.
That is BD's typical way of solving technology problems - throwing bodies and $$ at a problem and hoping it will disappear just because you want it to go away.
I disagree about Genesis. They actually took their best and brightest and put them on this project, then squashed the life out of them and made all the best leave! The project is just taking way too long, and it's lost its focus. Good idea, bad execution.
How right you are about BD's quaint and useless web site. I am a former BD employee and know the pain of trying to order BD products. The easiest way to get them is through VWR, Fisher or other large distributor for scientific products. It was disheartening to be doing research for BD, have a desire to use our own products and get so frustrated and irritated with the run around that we went through a distributor.