Wait there's more. Servers are also doing their own kp call back items, and some grill work, as well as seating guests and taking carryout orders. In some stores, they scrub floors at close and clean toilets just to be able to maintain their full time hours and health insurance.Funny thing is when this all started the servers were told that it was not to save money, but to give more personalized service and the stores would be hiring more servers, so there would be more help available to the team.Bet they loved hearing that. Sales people are usually BS'ers, and you know that you cant BS a BS'er.
One has to wonder if all the servers really take the time to wash their hands each time they visit the tank area, which in theory is every time they come off the floor.
You would think that restaurant supplies with intended increased usage of soap and towels would increase, but in actuality, supply dollars are going down, because future new hires are watching this whole process and dont want to take the job. Customers are not happy, managers are having to defend this whole process, and sales are going down.
Does anyone think this is why our stock price has dropped about $ 7 recently?
Our servers used to be highly trained and rewarded with great tips from loyal guests. They also took pride in what they did. Now they are hauling trash just to hurry up and make a buck. Just remember that these are the same people who earn the companies revenue and the funds to pay the salaries of the decision makers.
Show them some respect.They've earened it with their years of loyal service. This program isn't working. Our guests and our staffs have a choice. Will it be us?
I agree with everything you say. The servers in our store take great pride in their work. Many of them have been with the company for several years. There is a great lack of respect, as well as a lack of apprecitation for a job well done.
If anyone thinks this is being done for any other reason than saving money, they are only fooling theirselves. It is being done to help deflect the rise in minimum wage and wages in general. Not only will it reduce the wages being paid, but help reduce the cost paid out for benefits for those who aren't getting their hours.
And as far as washing hands everytime the servers get near the tank area, I don't even want to think about it. We all know that isn't happening.
I hate to say it, but maybe it is time to think about unionizing the food industry again. It is time someone stood up for these people. At least they would help fight for fair treatment and wages.