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DineEquity, Inc. Message Board

  • larrymountainmankiwihero larrymountainmankiwihero Feb 13, 2012 5:49 PM Flag

    Ate dinner at IHOP-Terrible meal

    We got the siriloin tips and they were not good. The gravy sauce was horrible but what was even worse is the mashed potatoes were instant potatoes. I can't believe any restaurant would ever use those nasty instant mashed potatoes. That is totally unacceptable when you go out and pay for a meal. Instant mashed potatoes are for extremely lazy people to use at home because they're just too lazy to do anything right. Last time we ever go there. Who is making the decisions in this company?

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    • Me too!

    • How unusual that you had an awful experience. I always order the Chicken Crepes Florentine, as they are a dish that I simply cannot make better at home,and certainly not for the price.

      Just had them at an IHOP in Charlotte, NC, last week. My sister was lip smackin' over them, and almost wished she'd traded in her Omlett for that dish. All was Outstanding, as was the service.

      Full Disclosure: I am not a shareholder of DIN or any subsidiary. I go where I get good value and a great product for my money. So far, so good.

      Only been in an Applebee's once or twice in the last 10 years or so, and probably won't be back. I'd focus on the IHOP brand, and lose the rest, if it were my biz.

      Go get 'em.

    • ihop_public_relations ihop_public_relations Feb 15, 2012 12:41 PM Flag

      I am sorry you had a poor experience. I can assure you that we do not used instant potatoes. We would like to understand more about your visit. Would you be good enough to contact our Guest Relations team at 866-444-5144? They will get the details of your visit including location and let the franchise owner know of your visit. Thank you.

 
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