Prior articles stated that they were in late term discussions with several companies concerning their help desk issues.
I would think one of those would have to be Dell. You call Dell, and invariably you are calling India. It is a bit annoying when the person who is trying to help you is not in complete command of the language. I have interacted with Dell's help desk and sometimes it can be an absolute chocolate mess.
I could see a senerio where Dell continues to offer their "in house"/free of charge customer service and also an option where callers, who are willing to pay, will be subcontracted out to SPRT. Assuming SPRT's support desks are light years beyond the service that Dell's stumbling, bumbling Dehli call centers presently offers.
Can't say I am happy about the stocks present consolidation. Did not think we would pull back this far($6.50'S RANGE) with an impending CC.
Just thought about my last statement. Strange to be that bullish on this stock, but somehow $8 and up seems feasible. $2.75 cash + $2.50(current business ops.) + whatever this new business plan is valued at--
It sounds like you know lots about SPRT. Can you tell me a little bit about the segment/space they are in? What's outlook of this software segment and how are they going to make a difference? Also, with Josh Pickus on Board and can he turn the company aroud like what he did at Niku? Thanks.