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  • coolcatnip_44115 coolcatnip_44115 Apr 16, 2007 6:35 AM Flag

    To all SPRT investors

    in an earluer post, in regard to having *Geek Squad Strangers* into your home, ...even if it's only a one in a thousand chance, it make people more and more reticent about home service calls, and hopefully give sprt a leg up on the competition.

    Geek Squad guy caught playing Peep Squad
    By Joel Hruska | Published: April 14, 2007 - 04:35PM CT

    According to a lawsuit filed against Best Buy this week, at least one Geek Squad technician has been doing more than just fixing computers. On March 4th, technician Hao Kuo Chi reported to the home of Natalie Fornaciari and Sarah Vasquez. While there, he allegedly placed his cell phone in the bathroom, where it caught 22 year-old Sarah Vasquez showering. Upon exiting the shower, she discovered his cell phone placed behind the sink, with the "Record" function enabled.

    And you thought cameras on phones were useless!

    The girl's mother kept Chi busy while Vasquez visited a Verizon store and viewed the contents of the recorded file. Not only did Chi try to sneak some video, but the video he shot apparently shows him setting the phone up. Busted!

    The lawsuit filed against Best Buy alleges that Chi committed fraud, invasion of privacy, and infliction of emotional distress. The filing also claims that Best Buy misrepresented services, and should have been more careful when hiring Hao. It is unclear whether or not Hao has a history of this stuff, but it doesn't look like it.

    How could Best Buy have been "more careful"? Issues covered by the application process include questions like: "How do you feel about shoplifting?" and "How would you deal with a troublesome customer?" I don't recall any questions, specifically, regarding how the potential employee feels about recording video of a client's daughter taking a shower.


    You can, uh, peep the full story at the LA Times.

    Filed under: Best Buy, Geek Squad

 
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