SupportSoft Enables Bharti Airtel to Make Broadband Adoption... 8:03 AMSupportSoft, Inc. (NASDAQ: SPRT), aprovider of software and services that make technology work, todayannounced that Bharti Airtel Limited, a leading telecommunications providerin India, has successfully rolled out three new services to its Airtelbroadband customers using SupportSoft software. Bharti launched theseservices under the "NetXpert" brand, offering India's first ever automatedbroadband self-care technology including automated installation andenhanced customer care to its approximately two million broadbandsubscribers across India. MarketWire
"Forward-thinking service providers like Bharti understand that superior customer care from the start can lead to more loyal customers and increased adoption of new and additional services," said Josh Pickus, president and CEO of SupportSoft. "We are proud to be the driving force behind Bharti's innovative line of services to provide its customers with convenience and peace of mind, while providing Bharti with measurable benefits to the bottom line."
About Bharti Airtel Limited
Bharti Airtel Limited, a group company of Bharti Enterprises, is one of India's leading private sector providers of telecommunications services with over 40 million mobile customers. Bharti Airtel has been rated among 10 best performing companies in the world in the BusinessWeek IT 100 list. Bharti Airtel is structured into three strategic business units -- Mobile services, Broadband & Telephone (B&T) services and Enterprise services. The mobile business provides mobile & fixed wireless services using GSM technology across 23 telecom circles. The B&T business provides broadband & telephone services in 94 cities. The Enterprise services provide end-to-end telecom solutions to corporate customers and national & international long distance services to carriers. All these services are provided under the Airtel brand. Airtel's high-speed optic fibre network currently spans over 40,000 kms covering all the major cities in the country. The company has two international landing stations in Chennai that connects two submarine cable systems -- i2i to Singapore and SEA-ME-WE-4 to Europe. For more information, visit www.bhartiairtel.in.