Peri has been accused of not having an "unsubscribe" mode; there is no way to get rid of toolbar.
Report also stated that Peri's relationship ended with Google on January 1, 2013. Nearly 67% of Peri's sales come from Google.
The press is completely outrageous and I think borders on libel. Obviously, some short is trying to tank the stock on what is basically old news. I think every major download company has complaints from customers, like those reported. If you have millions of downloads, surely some people (bordering on tens of thousands) will have problems. But, PERI's software is not difficult to uninstall and it can be uninstalled quite easily. As for Google, the company has already told investors that Google will institute policy changes on February 1st, 2013 (see the previous Bloomberg article on PERI). The CEO remains confident that the changes will not impact the business long-term, though he did admit there could be some short-term effects. The guidance for 2013 includes any effects from Google. As to how Bloomberg can post this type of video which completely contradicts what the company is actually saying and what Google has publicly stated, is beyond me.
That said, PERI does need to diversify and develop new revenue streams, beyond Google. That's true, and management knows it.
It's very important to look at some of the details in Bloomberg video. If you look carefully at the dates listed on the "rash of consumer complaints", you'll see the first website brought up says, 6/11/12, then Feb 12, then a few in late 2011. The Rip Off Report complaint is from August 2009. Yes, I said 2009. It's obvious that Bloomberg sought out the "complaints" that would fit within their story. The little old lady post of course has no date or website source.
I think this will produce a good dip buying opportunity. If management was trying hide something, I think you would have seen them selling shares into this rise of the stock.
As for the unsubscribe mode, I would think the so called expert here would have a computer dedicated to those websites and downloads that he would feel are suspicious. This would be a computer that you wouldn't keep any important data on. It's your test computer for thes sort of things. Some expert...afraid to do something..therefore it must be bad. I call BS.