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Microsoft Corporation Message Board

  • db4759 db4759 Nov 27, 2012 8:46 AM Flag

    I can't even buy a Surface tablet in Michigan for Ch---- Sakes #$%$

    Balmer is dropping the ball. I went to Staples,Best But, Target and no one has the Surface . Yhis is pi-- poor marketing and it pi---- me off. If MS wants to compete then they better get off their A-- ant start selling these tables thru the chain stores.

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    • Check out the The Amazon site it sells them & the reviews have been overwhelmingly positive :
      " Best Tablet Yet!, November 26, 2012
      By KAS "KAS" (Seattle) - See all my reviewsThis review is from: Windows RT Surface 32 GB Tablet (Personal Computers)
      First of all, I have an iPad, and loved it. Then, I made the decision to buy a Surface because it has Office preinstall. I was expecting a good tablet, but I was not expecting such a high quality product from Microsoft, really...I was not...but I can honestly admit now that the iPad looks old (no Keyboard cover) and limited (no USB or HDMI out) when comparing it with Surface. Furthermore, I tried also (just for fun) a Samsung Galaxy (for 15 minutes), and the Galaxy looks like a toy when comparing it with both the iPad and Surface. My overall conclusion is: if the Surface had more apps (e.g.: Sonos, Pandora, CNN, a few more) I would definitely sale my iPad (when I can still get some serious $$ for it) and keep the Surface is my primary tablet and laptop. Good job Microsoft, I guess you should invest more on making your own hardware!"

      Sentiment: Strong Buy

      • 4 Replies to williamdavis960
      • Gadget fans’ outrage as screens of new Microsoft tablets break within days of use
        Consumers who purchased Microsoft’s new Surface tablet are reporting issues of the product’s Touch Cover screen 'peeling'

        Consumers in the U.S. and the U.K have reported the same issue with the product
        By DAILY MAIL REPORTER
        PUBLISHED: 09:44 EST, 10 November 2012 | UPDATED: 11:52 EST, 10 November 2012

        Microsoft’s attempt to rival Apple’s iPad with its own tablet may fall short due to malfunctions.
        Consumers who purchased Microsoft’s new Surface tablet are voicing frustrations about the product’s faulty Touch Cover screen.
        A number of early buyers of the gadget, including several tech writers and developers, have reported issues of the screen splitting and exposing an internal wire after just a few days of use, the Guardian reports.

        'My touch cover, in the middle at the join to the screen is peeling, like the top layer has come loose and is ruffling up,' one Surface buyer wrote on a forum for the product. 'Worried its going to get worse as I use it more.'
        The defect appears to be the same in each case -- the Surface’s cover, which has a built-in keyboard, comes apart at its seam.

        Users have also reported issues with the tablet’s sound, according to Geeky Gadgets.
        Microsoft would not comment on the number reports of the problem the company had received.
        'Microsoft makes every effort to ensure our customers receive a high quality product,' the company told CNET. 'We are in active contact with our Customer Support operations and are aware of a small number of instances of material separation. Customers can contact Microsoft Customer Support if they have any questions.'

        Sentiment: Strong Sell

      • It appears that the recent Touch Cover sound muting bug is not the only problem of the Surface tablet, as plenty of consumers are heading over to dedicated forums to discuss about more and more defects.

        One of the most serious issues is concerning the keyboard, which is apparently peeling at the top seam where it connects to the tablet device. The top layer has come loose, so it’s pretty easy to remove it by mistake, one user said on the Surface Forums.

        What’s more, it appears that the Microsoft logo on the back of the tablet is rubbing off and, as far users are concerned, there’s absolutely no way to prevent or repair this.

        “Right in the middle on the seam it tore open, and pretty quickly too. I'm gonna exchange it this weekend. On another note, that Microsoft logo on the back is certainly not etched or painted on very well. Mine is already rubbing off. Those two things, combined with the #$%$ sticker on the charger, make me wonder about the fit and finish,” one of the users wrote.

        The interesting side of the story is that the Microsoft staff at official stores across the world is quickly replacing the devices, without too many questions.

        One user explains that the entire process took less than two minutes and, although Microsoft’s employees admitted they hadn’t seen such a damaged keyboard before, they replaced it in no time.

        Of course, we’re yet to hear from Microsoft on all these bugs and the company is still looking into ways to fix the previously spotted software issue that unexpectedly mutes the sound when using the cover.

        Let’s just hope that Microsoft will find a quick way to deal with all these complaints.

        Sentiment: Strong Sell

      • New Delhi: One of the major features of Microsoft's Surface tablet, apart from the new operating system, is its key accessory, the Touch Cover, which features an integrated keyboard. However, early adopters of the tablet who have this accessory are facing some issues with the Touch Cover where it splits at the seams, exposing some of its internal wiring in the process.
        A report by The Guardian states that early users of the Touch Cover of Microsoft's Surface tablet say one of the edges that magnetically connect to the device split at the seam, and this case has been witnessed by a number of users a few days after they started using it.
        The report states that it is unclear whether the problems that people have encountered are due to a faulty batch or are a subtle problem that will become more apparent as more people use it for longer. The fact that users in the US and the UK have reported the problem suggests that it is not isolated to a single manufacturing batch.

        Sentiment: Strong Sell

      • Back on the topic of my post:

        Some early adopters of Microsoft's Surface RT tablet have reported their Touch Cover keyboard splitting at the point where it connects to the device.

        The issue has occurred despite the tablets only being on sale two weeks, and some users have taken to the Surface forums to complain about the split.

        "My Touch Cover, in the middle at the join to the screen, is peeling. Like the top layer has come loose and is ruffling up," a user by the name of 'Br1an_G' wrote last week.

        Since then, other users have complained of the same issue occurring in the same place, as well as other problems with the Microsoft logo printed on the tablet.

        "Right in the middle on the seam it tore open, and pretty quickly too," 'whyjoe' wrote on the Surface Forum. "On another note, that Microsoft logo on the back is certainly not etched or painted on very well. Mine is already rubbing off."

        Others on the forum suggested that the problem may not be present in the black Touch Type keyboard as it has a different material on the bottom. ZDNet's Matt Baxter-Reynolds, whose keyboard suffered the splitting, also noted that the Touch Cover has a ridge where the ribbon connector is that isn't present on the Type Cover.

        Microsoft acknowledged the issue in a statement sent to ZDNet on Friday.

        "Microsoft makes every effort to ensure our customers receive a high quality product. We are in active contact with our Customer Support operations and are aware of a small number of instances of material separation," the spokeswoman said.

        Customers with any concerns about their keyboard are advised by Microsoft to contact customer support with their queries.

        Sentiment: Strong Sell

    • Patience friend,I can hardly wait to buy one too, the INTC powered version is so much more superior to the ipad toy device in every way...........STRONG BUY!

      Sentiment: Strong Buy

    • You should be happy....they are #$%$.

      Sentiment: Strong Sell

 
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