1) how to surf the web and download things off the internet. He brought this anti-trust case in the first place because he doesn't know know to surf to netscape's website and download their browser. He still doesn't know how to do this because he's obviously still pursuing this case.
2) how to shop at a computer store. Microsoft's competitors' office productivity suite products are availabe at any best buy, circuit city, comp usa, etc. Get off your lazy ass, joel, and go to any of these stores!!!