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J. C. Penney Company, Inc. Message Board

  • jcpenneyman85 jcpenneyman85 Nov 5, 2013 10:54 PM Flag

    JCPenneyman: Associates Are Pushing Back

    To all my brothers and sisters fighting the good fight, keep doing it right, protect our assets till the bitter end.

    We've all heard, "Just take care of the customer." Now in many circles this expression is silently being replaced with, "Stand your Ground". Follow the rules and enforce them.

    The shady lady with the wad of Xeroxed fraudulent coupons beware! JCPenney associates are feed up with the behavior of customers who insist on abusing our discounts. From creating havoc and tie ups at the point of sale. To making copies of one time use coupons and arguing they haven't used it yet. JCPenney sure is an easy target. Now we learn the survey coupon is back. Oh goodie. More fraud.

    Associates are not automatically offering up available coupons at the register like the first Ullman go around. Preprints are not at the door anymore. At many stores if you don't come in the store with it, you ain't getting it. Many long timers would rather throw them in the trash than see the hot mess with the house dress on get another discount. Last year she stole a basket full of buttons at XMAS. We don't make a penny off these hair of the dogs.

    Love our company. I just don't like our business model.

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