Allstate CEO cancelled his appearamce at the last minute when he found out they were going to discuss a Staten Island couple's claim for their house. Allstate gave them $10,000 claiming water ruined their home and they claimed wind damage from Sandy. Then Allstate turned around and used a picture of their home in it's commercial about the storm. First of all one cannot assume things without the facts however most of us know that the vast majority of the storm's damage was a result of the wind unless you lived by the waterfront then probably wind and water. Why would Allstate give them anything if water was the cause? But this truly epitomizes what our insurance industry is all about. We absolutely learned that from Katrina. This CEO is a coward and I guess he will come back for the interview after speaking with his lawyers.