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  • mkicksass mkicksass Sep 23, 1999 9:37 PM Flag

    Hurricane Floyd and ALL

    Your post makes very valid points. Senior
    management has tried their best to put processes in to
    support top line growth. The tenured agents who for the
    most part are resisting change have brought growth
    down to low single digit levels. It takes hard work to
    cross sell a book and to make cold calls for new
    business. The tenured agents in their early days did not
    have to work hard for new business as auto and ho
    insurance was in its growth days without the agent doing
    much but concluding the sale. The work ethic you see
    in non sales employees is not there and they turn
    their fury on anyone who dares suggest changes might be
    needed. Senior management is courageous in tackling this
    problem at long last. I agree we desperately need new
    blood in our agencies.

    The point about Mr. Liddy
    if way off mark. He was part of the senior team for
    several years when the stock rose from the 20's to over
    100. Now it is back down to low 60's (pre-split
    basis).
    We can thank our tenured agencies for bringing our
    stock backwards. It is sad but they just don't get
    it.


    MKA

 
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