The following is an incomplete summary of what is
being asked of our current Allstate customers. If there
is any doubt in your mind as to TC's future dealings
with the agency force...................(see for
This survey ask
you(customer) to answer to better serve you(customer) sent to
a small number of customers by John A Culverwell
Market Research Director.
And you will get an
Allstate Motor Club Road Atlas for your trouble.
section is 39 question asking for (strongly agree to
here are some.
1. I would buy
directly from an insurance company without going through
agent because it is more convenient.
would like my insurance agent to visit my home.
would buy directly from an insurance company without
going through an
agent if I could save on
4. Insurance agents show little interest you once
the sale is complete.
5. I prefer independent
agents because they have many companies to choose
6.I value an agent because my insurance needs are
7. I'm very knowledgeable about insurance and don't
require assistance for an
8. I expect to be
with my agent a long time.
9. All I need is a
reputable company and the right coverage, not an
10. I feel comfortable buying insurance without
personally knowing an agent.
11. I prefer independent
agents because they have my best interest in
12. I value the relationship I have with my
13. I believe independent agents are more
professional than company agents.
14. I consider my agent
15. I believe independent agents my
16. It is important for me to have face to face
contact for all my insurance
17 If I never
hear from my insurance agent that would be
The next section asks would you like to use an agent,
800# or the Internet to
1. changes to
2. question about a bill
3. report a claim
obtain a quote
5. purchase a policy
6. track a
Next asks In order to improve service and explorer new
Allstate would like to contact you
from time to time for your input.
And the last
7 questions are of
4. Overall, how satisfied are you with
5. Overall, how satisfied are you with your
6. Likely to renew
7. Would you recommend a
friend to Allstate
This questionnaire is dated
Nov 29 1999.
Here's a complaint I just received. Sounds more
like something the agent dreamed up, but maybe it's an
ALL policy? Can anyone clarify? (And note how fair
I'm trying to be. I'm not Assuming it's an ALL
policy. If it is, it sure seems to make folks angry
It is true, Allstate is a crook. I had been w/this
company for some 15 yrs, then I moved to Wisconsin. My
wife went to make a payment on our premiums in good
faith and the Allstate rep, ******* in Superior,
Wisconsin, told my wife when she dropped off the payment
that SHE HAD TO SIGN THIS AGREEMENT stating we wanted
to keep Allstate as our agent and update our policy.
He instructed her if she did not sign it, OUR
INSURANCE WOULD BE CANCELLED that day. What a bunch of
bull. we were paid 30 days in advance.
I was in
the process of switching companies as this individual
wanted to increase my auto insurance by more than
30-40%. ouch. I switched companies and now ************
has contacted a collection agancy for his $30.00,
which he will never see since he was fraudulant in his
statement forcing my wife to sign a new
Hope this gets passed on everywhere cuz it is
ridiculous to be a customer for such a long time , then this
guy tries this. What a joke. I am for sure going to
tell this story everywhere I can, newspapers, media,
Better Business Bureau, state and federal authorities
A couple of interesting articles from the
Internet Chicago Tribune (http://chicagotribune.com/
SEARS GOES DOWN
Ongoing shuffle at Sears:
Another top executive leaves
Another high-ranking Sears, Roebuck and Co. executive is
jumping ship as the nation's second-largest retailer
heads for its fourth consecutive year of disappointing
Richard Srednicki, president of Sears' Home Services
division, has resigned to take a credit card post at Chase
Manhattan Bank in New York, Sears confirmed
Another likely reason for
Srednicki's exit is the sagging performance of the Home
Services division he headed. Home Services, which includes
everything from appliance repair services to kitchen
remodeling, was supposed to triple its revenue by 2001, to
STATE FARM GOES UP
STATE FARM TRIES TO ENSURE
SMOOTH CHICAGO STARTUP
State Farm Insurance Cos. is bringing its bank to
Chicago next month, training many of its 600 agents here
to offer checking accounts, loans and certificates
of deposit along with their usual insurance
This week, State Farm, the largest home and auto
insurer in the country, launched Internet banking for
customers in the markets where it offers banking: Downstate
Illinois and eastern Missouri. It will be available in
other markets as agents in those areas are trained.
How come we have to go all the way over to
Thessalonians to read thow shalt not bare false witness. I'm so
busy working I don't time to track your lies down.
Biggest lie is that you bare no hatred of the real agents
on this thread, right?. What scripture speaks to
PS has anyone seen Champs? I'm trying to find where
the stock has flown off to.
Apparently you Champ have absolutely
of humor or ability to discern
things that a child could.
You continue on that "buy
song"?.. Who and what are you.. Anyone
any sense would not buy this garbage.. What
your interest in "peddling this rag of
Surely you can do better than
this.. You have the
mental intellect of
a child and when you cannot stand
you continually use the word "fool"?.. You
probable the same type of person that
had a "tizzy fit"
when you lost a game.
You talk about agents who make 200,000. In my
market where rates are well above the national average
and where we are also very competitive, there may be
two agents in this tier. But, they have invested
$250,000 to $500,000 over time. This income is well
deserved, just as it is for other folks who own any other
small business, but we have many more constraints than
The problem we have is that ALL has
not dealt with the long term, low producing,
unprofitable agent. Have you ever heard about %20 of the
people causing %80 of the problems? This is a perfect
If your not satisified with your current
earning potential sitting in operations, ALL is currently
seeking well qualified agents. Take the risk and join us
in this ever changing game. Do you have what it
takes??? If not, quit whining about the $$$$$$$.
there is one agent in our 32 agent market
makes over $200,000 deserves every penny works
days per week for over 20 years the new
in the negative income catagory
the future is