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Amazon.com Inc. Message Board

  • teengirlsquad78 teengirlsquad78 Mar 4, 2013 10:30 AM Flag

    Amazon Seller Central Crashes..

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    • Amazon misses out on millions of sales this weekend as Seller Central Crashed and sellers were not able to fulfill their orders. Upset customers, seller and buyers, crashed the computer system at the call center with all their calls. The sellers were not able to reach seller support directly and had to call regular customer support to be transferred, call wait time reached well over 10 minutes. Over 10 minutes for a company that answers the phone within 1 minute even during the holiday season. When you got thru all they would say is that their computer is being upgraded( code word for crashed) and they can not view your account. All seller support would say is "we are aware of the problem... it has been happening all day...working hard to fix it as soon as possible."

 
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