I actually went to the corporate offices for a business meeting (sales) and the place was always a buzz with activity. (in the 3 times I went there to their Park Avenue South location in NYC). The people seem like they know what they are doing, the President has been running the operations for more than 11 years - he is completely hands down.
Although I did not get a chance to do business with them, I was convinced enough to make a small investment and hope for growth. Infact I hope to make more money with this stock that if I would have had them as a client.