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Elan Corporation, plc Message Board

  • rain682001 rain682001 Feb 18, 2005 10:30 AM Flag

    From BIIB Board

    Looks like this person had no problems with BIIB, just like the other 3000 people who are using TY.

    Re: From Avonex to Tysabri/Jcutt60
    by: Jcutt60 (45/M/NC) 02/18/05 10:23 am
    Msg: 29523 of 29524

    I actually had no problems at all with my insurance company. Once the neuro's office and the insurance company exchanged information, it was very easy to get things resolved. The only thing that was needed was the name of the specialty pharmacy that my insurance company used in order to have the drug shipped directly to the infusion lab at the neurologist office. I had no direct contact with customer service at Biogen. Perhaps my insurance company had some conversations with them but apparently all went very well. It was a very smooth and quick process.

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    • <I had no direct contact with customer service at Biogen.>

      That's why this person did not get stuck in a bureaucracy which just is not functioning. From all the "service" posts I read on the MS boards, BIIB is the bottleneck, NOT the insurance companies.


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