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Direxion Daily Financial Bull 3X ETF Message Board

  • buysell1929 buysell1929 Jun 7, 2009 5:24 PM Flag

    O.T. How do you report a bug to Yahoo?

    If you click on the View Messages under my userid and then click on this message you will get a not found error. Look in the link generated in the URL and you will find:
    /Stocks_F/
    instead of:
    /Stocks_D/
    If you change the F to D the link will work.

    I cannot find a place to report the problem. If anyone knows where to report it please advise.

    SortNewest  |  Oldest  |  Most Replied Expand all replies
    • I'm the guy who got the "stickied" post removed from this board months back, so I know what I'm talking about at least on this topic. Don't do it by reporting a post. It will get you nowhere. The folks who handle post reports know nothing about anything except deleting posts.

      To report the search bug, go to this page and use the link to Yahoo Finance Help Form. You need to log in to Yahoo Finance.

      http://help.yahoo.com/l/us/yahoo/finance/forms_index.html;_ylt=ApxDdVdzGv61KiVeB607Vuf4FXdG

      I already tried this and they got back to me and asked me to send them some code from the bottom of the search results source code. Many days passed and I wrote them again and they replied it was being worked on but the resources and urgency depend upon how many people complain. This was months back.

      So we needed more people to complain, so I gave up.

      Please be sure to include in your complaint that the issue seems to be isolate to only the FAS and FAZ message boards. In other words, if you get search results while using another board the links work fine. I didn't know this back then so it should help.

      You just have to be real specific with them because the problem is a bit abstract and they probably are not native speakers of english, in my experience.

      Just check your email now and then (every day or two anyway) and respond to any replies they give that ask questions. They are very script oriented so you just have to do what they say. Kind of like TEF. Who will tell us for the 299th time about a workaround, which is fine, but it would be nice if it just worked normally without having to go to another site.

      http://help.yahoo.com/l/us/yahoo/finance/forms_index.html;_ylt=ApxDdVdzGv61KiVeB607Vuf4FXdG

      Good luck.

      • 3 Replies to tendermyshares
      • >The folks who handle post reports know nothing about
        >anything except deleting posts.

        You appear to be correct. I posted an abuse complaint against my posting containing:

        6. Enter additional information here:
        --------------------------------------
        See message. There is a bug in the way Yahoo! has the "Direxion Daily Financial Bull 3X Shares" classified in it's search system.

        Go to the message sited and follow the instructions there to see the problem:
        If you click on the View Messages under my userid and then click on this message you will get a not found error. Look in the link generated in the URL and you will find:
        /Stocks_F/
        instead of:
        /Stocks_D/
        If you change the F to D the link will work.

        and they responded with:

        Thank you for writing to Yahoo! Message Boards.

        We have received your report of potential violations within Yahoo! Message Boards. We have completed our evaluation, and have taken appropriate action as per the Yahoo! Terms of Service. For further details about the Yahoo! TOS, you can visit:

        http://docs.yahoo.com/info/terms

        Please know that we cannot disclose any action taken on another user's account. We're unable to make exceptions to this rule.

        Thank you again for contacting Yahoo! Message Boards.

      • This is the response I got when I used the Yahoo Finance Help Form to report the problem.

        Thank you for writing to Yahoo! Finance

        Yahoo! does not provide email technical support for Yahoo! Message Boards. There are two places to get help with your technical issues. The first is our help pages - we have troubleshooting steps, how-to's and general information there:

        http://help.yahoo.com

        If you can't find your answer there, millions of people each day are able to get their answers directly from the Yahoo! user community on Yahoo! Answers. That link is:

        http://answers.yahoo.com

        Thank you again for contacting Yahoo! Finance.

      • Thanks tender will do. But it is not limited to FAS FAZ I post on a few other boards and FEED very regularly and none of mine are retrieveable

    • You are a genius. I always thought they had blocked my posts! I would think that contacting Yahoo customer care would be the thing to do but gimme a few minutes and I will confirm what to do. Wow you just made my day Okay well my hour

 
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