Nice!! ~30MM existing subs looking to purchase in next 6 mos
Lately though, things are looking up for BlackBerry Nation. A celebrity endorsement, the change in the company’s name from Research in Motion to BlackBerry and the unveiling of the BlackBerry 10 version of the phone last month has many of those who own BlackBerrys looking to upgrade.
The latest YouGov BrandIndex report finds 43 percent of BlackBerry owners surveyed planning to purchase a new phone in the next six months, up from 18 percent last year, and plan to stick with the brand. “This is the most popular the company and its products have been in the US since September 2011,” Agence France Presse notes.
BlackBerry execs can crow about such loyalty metrics with excitement a little, but only briefly. “A year ago, it looked like their customers were going to flee, but now [loyalty] has more than doubled,” Ted Marzilli, SVP and managing director of BrandIndex, tellsMarketing Daily. “But what this [data] doesn’t say is if BlackBerry is attracting people from other brands.” The big question, Marzilli points out, is if this number can sustain itself or if it’s just a brief uptick.