"...In an open letter published in 30 news outlets across nine countries, the Waterloo, Ontario-based company stressed that its customers can continue to count on BlackBerry and its products, despite the challenges it is facing and the changes it is undergoing.
9 countries.. lots of organization.. BBRY has only been around... 9 months.
In a way with all the hoopla guessing going on, it's just coming out of the womb..
I think with latest servers release many are a little surprised, a lot of stuff Thor the hammer said he would do, he's doing. A little later than he was promised, but at the same time as he's reinventing the company he's restructuring his labor force and redirecting brain power to possible fractures / spin offs to other commercial possibilities...