You wrote: "If you don't like AZO there are plenty of other auto parts stores you can buy or work for."
That's the sad part of all this. With what's going on in the stores right now our loyal, dedicated and FRUSTRATED cutomers and employees ARE going eleswhere! There ARE other auto parts options out there. WE SHOULD NOT BE GIVING ANYBODY ANY REASON TO LOOK FOR OTHER OPTIONS!
It maybe time to stop saluting our CEO and have everyone, including we investors, realize that without cutomers spending money in our stores all the positive looking financial numbers DO NOT MEAN A THING! If they are going to Advance, Pep, NAPA or wherever; if we lose these customers and do nothing to change the reasons they are leaving then shame on us.
It's time for all AutoZoners, including us to re-read and re-dedicate ourselves to our companys' pledge:
Who's the best? AUTO ZONE! Who's number 1? THE CUSTOMER!
I have yet to go to any AZO and not find an quality employee working the counter. AZO is hard unrespected work, I would not want to work there. I would rather be a programmer. AZO is one company that seems to respect that by using Linux and not wasting their money so engineers can live it up in Redmond. Anyone who leaves AZO I doubt would go to another auto parts store, they would go to a new industry. I hope they go to Redmond, so Bill can get them a job there.