an employee of Sears I may be missing something on the "motivational" tool being used by the store manager. Would it not be more productive to put that aside and focus on attaining the goals and criteria established by management. That sure would preclude any potential unscheduled reduction in hours worked. Could it be that the hours scheduled in the month of January are normally reduced and that since he probably has the same accountabilities to his boss he wants to "field" the best performers. I'm sure that those teams in the NFL playoffs start the best performers at their position with the unltimate goal of advancing to the next game. Sorry about the long post! I know you asked for feedback from fellow employees but I thought an outsider's perspective might help.
all the other posts that scheduling and service continue to be a question of debate at Sears. The term "best performers" at Sears does not include such things as actually showing up for work and waiting faithfully on customers. As other people have said here, "the numbers are the only thing that is important". Unfortunately, numbers do not reflect how we actually treat our customers from day to day. At our store, going into draw is common for the month of January. Our staff reductions took place on December 31. Also in the past two weeks we have been out of a lot of inventory. There are a lot of variables that go into one's performance. The fact that I actually wait on customers who buy a $299.99 TV where some others do not isn't even considered. We have one part-time employee that never rings up a VCR but has a great MA percentage. Last year I had about $20,000 in MA sales so it is not like I am doing nothing. For those here looking for stock information, I think that it is important that you see other facets of this business besides the numbers. The "culture" of this company will determine it's long range objectives and ultimately it's stock price. As one of our old timers said, merchandisers are no longer running this company, the bean counters are. People want good products and service, not smoke and mirrors.